Ulises Mendoza Monroy

• Collaborated with Marketing and Design team on promotional ideas, social content and campaigns.
• Generated sales by prospecting leads, cold calling and closing deals.
• Cold-called prospective customers to build relationships.
• Provided customers with virtual product demonstrations to improve efficiency of prospect coverage.
• Researched competitor pricing and adjusted client quotes to remain competitive.
• Developed unique sales strategies tailored to customer needs.
• Regularly attended industry events and conferences to network and secure new clients.
• Negotiated and closed deals with minimal required support from sales and finance managers.
• Maintained productive relationships with existing customers through exceptional follow-up after sales.
• Shared comprehensive brand and product knowledge to maximise sales.
• Approached customers with consultative mentality to uncover and meet specific requirements.

-Preventive and corrective maintenance and qualification services for Thermo Dionex HPLC and ion chromatography equipment.
-Training on Chromeleon hardware and software.
-Hardware and software technical support for customers. -Sales of preventive maintenance, qualification, and consumable service

-Collect samples to evaluate average weight, disintegration, friability, and hardness.
-Perform seal integrity and overwrapping tests.
-Check tablet and capsule filling in bottles. - Verify the addition of active ingredients during production. Check fill volume and average weight.
-Inspect raw materials prior to production; collect samples for pH and bulk testing.
-Perform pH, trace analysis, and density tests; verify fill volumes. - Check liquid filling operations.

-Analysis of raw materials, in-process products, and finished products.
-Evaluation of bulk materials, considering physical and chemical aspects in accordance with client and internal procedures to ensure compliance with specifications.
-Preparation, standardization, and control of solutions. -Verification of fragrances prior to their addition to manufacturing processes.