Summary
Overview
Work History
Education
Skills
Additional Information
Software
Certification
Play chess
Timeline
Generic

Ulises Vargas

Bilingual Virtual Assistant
Aguascalientes

Summary

Bilingual and highly organized professional with extensive experience in property management, maintenance coordination, and HOA community support. Proven track record in streamlining operations, improving tenant relations, and ensuring timely resolution of maintenance issues. Skilled in administrative support, lease processing, and vendor coordination, with a strong focus on customer service and attention to detail. Adept at working collaboratively in fast-paced environments and committed to maintaining high standards of professionalism and communication in both English and Spanish.

Overview

6
6
years of professional experience
1
1
Certification
2
2
Languages

Work History

Maintenance Coordinator

RealWise Property Management
01.2024 - 02.2025
  • Assisted upper management in developing long-term strategies for improving overall plant reliability by providing input based on past experiences.
  • Coordinated emergency response efforts during unexpected breakdowns, mitigating risks to personnel safety and production timelines.
  • Leveraged strong organizational skills to manage competing priorities under tight deadlines, ensuring the timely completion of all tasks.
  • Improved equipment uptime by implementing preventive maintenance schedules and coordinating routine inspections.

Property Management Assistant

EGL Properties
10.2022 - 12.2023
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Promptly responded to tenant complaints and concerns for over [Number] properties.

Community Support Specialist

Cadden Community Management
02.2019 - 04.2021
  • Assisted in implementation of community support services in alignment with needs.
  • Developed innovative solutions to address emerging challenges faced by clients or the broader community.
  • Trained new staff members in best practices for community support work while promoting a culture of empathy and professionalism.
  • Managed caseloads efficiently, ensuring timely follow-up and thorough documentation of all interactions.

Education

High School Diploma -

North High School
Phoenix, AZ
05.2001 -

Skills

Hand and power tools

Work order management

Electrical work

Maintenance planning

Additional Information

  • Bilingual in English and Spanish, providing effective communication with diverse clients and team members.
  • Strong organizational and time-management skills, with a proven ability to prioritize tasks and meet deadlines in fast-paced environments.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and property management software such as AppFolio and Buildium.
  • Skilled in scheduling, document preparation, data entry, and customer service.
  • Known for being detail-oriented, dependable, and proactive in supporting team operations and solving problems independently.
  • Demonstrated ability to manage confidential information with discretion and professionalism.
  • Comfortable handling phone and email correspondence, coordinating meetings, and supporting daily office operations.

Software

AppFolio Buildium Yardi TenantCloud Rent Manager Propertyware

Certification

Certified Maintenance (CMM)

Play chess

Chess enthusiast, always learning and striving to improve.

Timeline

Certified Maintenance (CMM)

01-2025

Maintenance Coordinator

RealWise Property Management
01.2024 - 02.2025

Property Management Assistant

EGL Properties
10.2022 - 12.2023

Community Support Specialist

Cadden Community Management
02.2019 - 04.2021

High School Diploma -

North High School
05.2001 -
Ulises VargasBilingual Virtual Assistant