Ulises Arteaga
Biomedical Engineer
Zapopan,JAL
Summary
Dynamic Product Owner with experience at Unimex and TINC CMMS, specialized in product conceptualization and full lifecycle management, from ideation to launch. Skilled in backlog prioritization and strategic stakeholder collaboration, with strong knowledge of Scrum methodologies, agile project management, requirements gathering, and UI/UX design. Focused on delivering high-value solutions aligned with business objectives, fostering collaboration and a positive team environment, leading successful product launches, and driving continuous improvement to ensure customer satisfaction.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Product Owner
Unimex
07.2022 - Current
- Coordinated project planning and execution with team members and team leads.
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Collaborated with cross-functional teams to develop high-quality products that met customer needs.
- I led the conceptualization and design of multiple platforms, with a focus on creating intuitive, visually compelling interfaces for web and mobile applications.
Product Owner
TINC CMMS
03.2021 - 07.2022
- Owned and prioritized product backlog.
- Facilitated communication between development teams and stakeholders, ensuring clear understanding of requirements and expectations.
- Supported the transition to Agile methodologies by adopting Scrum principles for more effective collaboration among team members.
- Developed wireframes to effectively communicate design ideas to stakeholders, and team members.
Customer Support Executive
TINC CMMS
10.2019 - 03.2021
- Improved customer satisfaction by efficiently addressing and resolving inquiries, concerns, and complaints.
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
- Self-motivated, with a strong sense of personal responsibility.
- Continuous monitoring of emerging trends in the biomedical field.
Education
Bachelor of Science - Biomedical Engineering
Universidad De Guadalajara
Guadalajara 05.2001 -
Skills
Scrum methodology & frameworks
Timeline
Product Owner
Unimex
07.2022 - Current
Product Owner
TINC CMMS
03.2021 - 07.2022
Customer Support Executive
TINC CMMS
10.2019 - 03.2021
Bachelor of Science - Biomedical Engineering
Universidad De Guadalajara
05.2001 -
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