Summary
Overview
Work History
Education
Skills
Expertises
Timeline
Generic
Uriel Bernal

Uriel Bernal

Digital Strategy Manager
López Mateos

Summary

As a Web Developer, I made sure that both frontend and backend development were implemented in the best possible way. My goal was to optimize site performance while meeting the client's user experience needs and expectations. Throughout my professional career, I have faced various challenges in different areas, which I have tackled by applying key skills such as adaptability, data-driven decision-making, resilience, research, and innovation. My focus on continuous personal and professional improvement is reflected in my ability to turn challenges into opportunities for growth and success.

Overview

12
12
years of professional experience
15
15
years of post-secondary education
2
2
Languages

Work History

Service Desk Analyst

Compucom
07.2013 - 01.2015
  • In my role as a Service Desk Analyst at Compucom, I performed key functions in analysis, customer service and IT-related logistics. Additionally, I managed the collection, transmission and storage of information efficiently and securely.

Incident Qualifier

Compucom
01.2015 - 08.2016
  • As an Incident Qualifier at Compucom, I was responsible for reviewing customer requests for equipment replacement. In addition, he planned the necessary logistics, which included assigning technicians and ordering the appropriate equipment to ensure the proper functioning of the stores.

Web Developer

Octopus Digital Marketing Agency
09.2016 - 03.2018
  • As a Web Developer, I made sure that both frontend and backend development were implemented in the best possible way. My goal was to optimize site performance while meeting the client's user experience needs and expectations.

Web Developer Team Lead

Octopus Digital Marketing Agency
03.2018 - 12.2019
  • I was responsible for coordinating the development team to execute tasks efficiently, distributing the workload effectively, and ensuring adherence to quality standards for optimal performance and project success.

Data Analytics Manager

Octopus Digital Marketing Agency
12.2019 - 08.2022
  • As Data Analytics Manager, I led the team in efficiently collecting, interpreting, and presenting data from websites, ensuring accuracy and actionable insights to drive informed decision-making and business strategies.

Digital Strategy Manager

Octopus Digital Marketing Agency
08.2022 - Current
  • As Operations Manager, I oversee project management, team supervision, process optimization, and continuous innovation, while cultivating strong client relationships to drive customer success.

Education

Bachelor in Marketing -

Universidad Del Valle De México
Mexico City, Mexico
05.2001 - 01.2016

Skills

  • Team Management
  • Process Optimization
  • Innovation and Adaptability
  • Leadership
  • Data Analytics
  • Market Research
  • Digital Strategies
  • Strategic Vision
  • Project Manager Tools (Monday, Jira, Asana, etc)
  • SCRUM

Expertises

  • Team Management
  • Process Optimization
  • Innovation and Adaptability
  • Leadership
  • Data Analytics
  • Market Research
  • Digital Strategies
  • Strategic Vision
  • SCRUM

Timeline

Digital Strategy Manager

Octopus Digital Marketing Agency
08.2022 - Current

Data Analytics Manager

Octopus Digital Marketing Agency
12.2019 - 08.2022

Web Developer Team Lead

Octopus Digital Marketing Agency
03.2018 - 12.2019

Web Developer

Octopus Digital Marketing Agency
09.2016 - 03.2018

Incident Qualifier

Compucom
01.2015 - 08.2016

Service Desk Analyst

Compucom
07.2013 - 01.2015

Bachelor in Marketing -

Universidad Del Valle De México
05.2001 - 01.2016

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Uriel BernalDigital Strategy Manager