Uriel Vilchis Aviles
Assistant Accountant | Mechanical Engineering Student
Toluca
Summary
Dynamic customer service professional with a proven track record at Promociones Inmobiliarias Naturistas, S.A. De C.V. Skilled in issue resolution and team collaboration, I enhanced customer satisfaction scores through effective communication and conflict resolution.
Enthusiastic about placing products attractively to grab attention of customers and promote sales. Well-versed in marketing, sales and customer service policies.
Customer service professional with experience in providing reliable parking assistance. Proven skill in handling different situations with poise and professionalism. Quickly handles customer service issues, expertly parks cars and maintains safe and secure parking experience for guests.
Overview
2
2
years of professional experience
1
1
Language
Work History
CUSTOMER SERVICE
Promociones Inmobiliarias Naturistas, S.A. De C.V.
01.2024 - 03.2025
- Provided high-level customer service, resolving issues promptly.
- Managed business customer service, responding to requests and concerns promptly.
- Enhanced company reputation through excellent customer service and professional demeanor.
- Resolved guest inquiries punctually and politely for professional customer service.
- Provided friendly customer service to guests and addressed concerns.
- Delivered exceptional customer service, addressing concerns promptly and professionally.
Coordinator on Shifts
Cadena Comercial OXXO, S.A. De C.V.
01.2023 - 12.2023
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Gathered and organized materials to support operations.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Education
Associate of Engineering - Mechanical Engineering
Universidad Autónoma Del Estado De México
México 05.2001 -
Accounting Assistant - Accounting And Finance
Colegio De Bachilleres Del Estado De México
Estado De México 05.2001 -
Skills
Customer service skills, excellence and support
Team collaboration
Written and verbal communication
Professionalism and courtesy
Issue resolution
Reports and documents
CAD software
Layout development
Microsoft office
Multitasking Abilities
Strong english skills
Timeline
CUSTOMER SERVICE
Promociones Inmobiliarias Naturistas, S.A. De C.V.
01.2024 - 03.2025
Coordinator on Shifts
Cadena Comercial OXXO, S.A. De C.V.
01.2023 - 12.2023
Associate of Engineering - Mechanical Engineering
Universidad Autónoma Del Estado De México
05.2001 -
Accounting Assistant - Accounting And Finance
Colegio De Bachilleres Del Estado De México
05.2001 -
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