Valeria Castillo Díaz
Financial Management
Cuernavaca, Morelos
Summary
Analytical and detail-oriented professional with expertise in financial data interpretation, regulatory compliance, and client relationship management. Strong communicator focused on delivering accurate solutions and exceptional service in dynamic environments.
Overview
2
2
years of professional experience
1
1
Language
Work History
Customer Service Representative
Thales Digital Identity and Security (DIS)
07.2024 - Current
- Delivered prompt and professional support to customers, receiving and processing orders, ensuring production met client specifications, and providing follow-up until invoicing.
- Resolved issues efficiently, ensured high satisfaction, and coordinated with teams to improve service quality.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Transfer Pricing Consultant
Deloitte, Transfer Pricing
08.2023 - 07.2024
- Conduct transfer pricing studies and analyses in accordance with local and international regulations.
- Collect, review, and analyze financial, accounting, and economic information of companies and their related parties.
- Apply valuation methodologies and economic-financial analysis techniques.
Education
Bachelor's Degree in Financial Management - Finance
Benemérita Universidad Autónoma De Puebla
Puebla12-2023
Skills
Financial and economic analysis
Microsoft Excel
Organization and priority management
Analytical thinking
Team collaboration
Client engagement
Processes and procedures
Problem-solving
Timeline
Customer Service Representative
Thales Digital Identity and Security (DIS)
07.2024 - Current
Transfer Pricing Consultant
Deloitte, Transfer Pricing
08.2023 - 07.2024
Bachelor's Degree in Financial Management - Finance
Benemérita Universidad Autónoma De Puebla
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