Valeria Olenca Polendo Medina

• Demonstrated operational knowledge of Microsoft Office programs such as Excel, PowerPoint and Outlook.
• Produced detailed and relevant reports for use in making business decisions.
• Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
• Reviewed internal systems and organized training plans to address areas in need of improvement.
• Evaluated current processes to develop improvement plans.
• Created and optimized records management strategies to coordinate and protect information.
• Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
• Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities.

References:
Alejandro Placeres – Manager

Melissa Ibarra – Supervisor

• Completed clerical and data entry tasks to optimize financial procedures.
• Updated daily transaction records to assist with payroll and billing administration.
• Reconciled accounts and investigated variances.
• Analyzed budgets, forecasts and current trends to support overall financial operations.
• Identified and corrected miscalculations and financial discrepancies to support quality assurance.
• Managed expense tracking and personnel vouchers.
• Prepared payroll for employees and maintained all associated files.
• Complied with established internal controls and policies.
• Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
• Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities.
• Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
• Recruited, interviewed, hired and trained 4 employees and implemented mentoring program to promote positive feedback and engagement.
• Performed banking, business administration and financial tasks to guarantee five-star service for clients.
• Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
• Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
• Generated sales tax reports for each operational jurisdictions, monitored bi-weekly payroll and prepared and paid out sales commissions.

References:
Suzanne Danyliw – Controller

Juan Pablo Muñoz – General Manager México

• Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
• Computerized office activities, maintained customer communications and tracked records through delivery.
• Entered and maintained departmental records in company database.
• Collected, validated and distributed information to employees.
• Aided colleagues, managers and customers through regular communication and assistance.
• Managed agendas and calendars, boosting productivity and improving organizational initiatives.
• Confirmed accurate completion of forms and reports for admission, transfer or discharge of each program participant.
• Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies.

References:
Suzanne Danyliw – Controller

Teresa Clark – Controller North Zone

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Identified issues, analyzed information and provided solutions to problems.

ADMINISTRATION

· Electronic invoicing and addendums

· Follow up customers websites.

· Bank reconciliations

· Accounts payables

· Accounts receivables

· Interco invoices

· Purchases

LOGISTICS AND IMPORTS

· Customer service

· Implemented logistic process follow up

· Receive, process and follow up customer orders following company procedures while maintaining a positive customer relationship.

· Create bills of lading and all other shipping paperwork including customs paperwork for shipments outbound and inbound.

· Keep track of all shipments out of warehouses in ASI operations report.

· Order all Certificates of Analysis from Quality department and keep all records for customers and imported product

· Imports

· Keep track of all shipments out of warehouses in ASI operations report (from origin to final destination)

· Provide customers with support such as MSDSs, certificates

· Gather NAFTA certificates and all related paperwork

· Provide customer’s with technical information such as brochures and all other information as required

· Prepare electronic invoicing for customers and send, follow process flow map to assist in collections.

References:

Dana Hood – Payroll and Benefits

Valentin Gonzalez – Regional Logistic Supervisor

Charlie Gorman – National Sales Manager South USA & Mexico

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Credits and Collections
• Checks, Deposits and Banks reconciliations
• Customer service
• Supplier invoices
• Create purchases orders
• Inventory
• Customer’s quotations
• Purchases
• Personnel management (Cashier, Sales Assistant, Debt Collector)
• Assisted Coordination and General Management
• Troubleshooting problems with software and hardware.
• Troubleshooting problems and Monitoring of Branch Chambers
• Employee training
• Design of Brochures for Advertising.

References: Abraham Medellin Montalvo – Coordinator