Valeria Shantal Pavo Ramirez
MARKETING & ADVERTISING SPECIALIST
Summary
Experienced professional skilled in managing employees, resolving issues, and handling administrative tasks in fast-paced environments. Highly visible and approachable Community Manager with a reputation for promoting exceptional customer service, overseeing policies and procedures, and implementing facility security measures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Community Manager
Parea Studio
01.2025 - 07.2025
- Penetrated new segments through use of strategic marketing initiatives.
- Increased revenue through successful marketing campaigns for various clients.
- Supplied marketing expertise to all company departments.
- Optimized digital marketing channels, such as email marketing, SEO, and SEM, resulting in improved web traffic and lead generation.
- Managed daily and weekly marketing and leasing plans.
Community Manager
Monvic
12.2024 - 06.2025
- Managed social media channels effectively for improved brand visibility and increased audience interaction.
- Collaborated with cross-functional teams, optimizing marketing initiatives that supported community growth.
- Monitored online conversations surrounding the brand to address any negative sentiment or misinformation proactively.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Produced reports about community activities to keep owners, directors and property managers informed.
Sales Manager
Telvista
04.2023 - 06.2023
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
Education
Bachelor - Marketing
Universidad Tecnológica Del Centro De Veracruz
01.2021 - 01.2025
Skills
- Canva
- Slack
- WordPress
- MS office suite
- Sales support
- Problem-solving
- Customer support
- Meeting participation
- Digital marketing
- Content creation
Timeline
Community Manager
Parea Studio
01.2025 - 07.2025
Community Manager
Monvic
12.2024 - 06.2025
Sales Manager
Telvista
04.2023 - 06.2023
Bachelor - Marketing
Universidad Tecnológica Del Centro De Veracruz
01.2021 - 01.2025
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