Valerie Alejandri
San Diego, California,CA
Summary
Dynamic Shift Leader and Medical Assistant with a proven track record at Panda Express Restaurant and Joel M Snyder MD, showcasing exceptional customer service and patient-focused care. Adept at problem-solving and fostering team leadership, I excel in fast-paced environments, significantly enhancing satisfaction and efficiency. Fluent in bilingual communication and skilled in procedure assistance, I am committed to excellence and continuous improvement.
Professional leader in team management and operational coordination. Effective at driving team performance and ensuring adherence to company policies. Known for fostering collaboration and delivering consistent results. Skilled in conflict resolution and time management.
Overview
5
5
years of professional experience
Work History
Shift Leader
Panda Express Restaurant
12.2019 - Current
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Developed strong working relationships with staff, fostering a positive work environment.
- Keeping my self proactive and open for new promoting positions as Assistant Manager, training completed.
Medical Assistant
Joel M Snyder MD A Medical Corporation
12.2022 - 03.2023
- Assisted physicians in accurately diagnosing and treating pediatric patients with various illnesses and injuries.
- Obtained client medical history, medication information, symptoms, and allergies.
- Provided immunizations to children
- Assist MD during circumcision procedure
- Collect labs and results
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Performed medical records management, including filing, organizing and scanning documents.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Prepared lab specimens for diagnostic evaluation.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Assistant Intern
Parmela S, Sawhney M.D.
06.2022 - 07.2022
- Welcomed patients and inquired about wellbeing since last treatment.
- Collected histories, vitals, and current complaints via patient interviews.
- Maintained current and accurate medical records for patients.
- Obtained client medical history, medication information, symptoms, and allergies.
- Checked patient insurance, demographic, and health history to keep information current.
- Supported office staff and operational requirements with administrative tasks.
- Contributed to a well-organized clinical environment through effective inventory management and equipment sterilization.
- Achieved a high success rate of blood draws by maintaining a calm demeanor and using efficient collection methods.
Education
Certificate - Medical Assistant
Pima Medical School
80 Bay Blvd, Chula Vista, CA 91910, United States07-2022
High School Diploma -
Mar Vista High
505 Elm Ave, Imperial Beach, CA 9193207-2018
Skills
- Positive Attitude
- Team Leadership
- Bilingual
- Faster Learner
- Team Supervision
- Problem-Solving
- Customer service focus
- Decision-making capabilities
- Team motivation
- Patient-focused care
- Procedure Assistance
- CPR
- Immunization Administration
- Specimens collection and processing
- Appointment Setting
Languages
Spanish
Bilingual or Proficient (C2)
Timeline
Medical Assistant
Joel M Snyder MD A Medical Corporation
12.2022 - 03.2023
Medical Assistant Intern
Parmela S, Sawhney M.D.
06.2022 - 07.2022
Shift Leader
Panda Express Restaurant
12.2019 - Current
Certificate - Medical Assistant
Pima Medical School
High School Diploma -
Mar Vista High
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