Vanessa Abigail Mendoza González
Iguala de la Independencia
Summary
Results-driven Administrative Supervisor with a strong Human Resources background. Led administrative functions to ensure policy compliance and operational efficiency while streamlining processes. Fostered teamwork and effective communication within diverse teams, enhancing collaboration. Skilled in managing office operations, prioritising tasks, and supporting team dynamics to achieve organisational goals.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Administrative Supervisor in Human Resources
Clínica Hospital ISSSTE Iguala
Iguala de la Independencia, Gro.
07.2019 - Current
- Conducted recruitment calls and interviews to fill job vacancies effectively.
- Identified and recruited qualified candidates for hospital vacancies, contributing to the staffing of essential roles.
- Supervised daily administrative activities, ensuring adherence to organisational policies and procedures to support operational integrity.
- Mentored new staff on procedures, compliance requirements, and performance strategies, enhancing their readiness for roles.
- Managed payroll processing for the office, ensuring accurate and timely salary payments to all employees.
- Handled confidential documents with discretion, maintaining the integrity and security of sensitive information.
- Managed office administrative tasks, including filing, data entry, and document preparation, to support overall operational efficiency.
- Scheduled workers and allocated resources for routine office operations and special projects.
- Cultivated a positive work environment, fostering teamwork and encouraging open communication among staff.
Data Capturer in School Systems
Universidad Tecnológica de la Región Norte del Estado de Guerrero UTRNG
Iguala de la Independencia, Gro.
06.2021
- Recorded and input data accurately into databases, consistently meeting strict deadlines across multiple projects.
- Reviewed, validated, and updated data records, enhancing database integrity and accuracy.
- Examined data to detect and rectify deficiencies, ensuring data quality and reliability.
- Identified errors in data entry and related issues, reporting to supervisors for resolution.
- Collaborated with team members to identify and rectify discrepancies in data entries.
- Corrected errors in data to prevent duplication across systems.
- Compared source documents to verify accuracy of data.
- Maintained confidentiality of sensitive information, adhering to data protection regulations.
- Demonstrated confidentiality in dealing with information to comply with privacy laws.
- Compiled and documented statistical information for weekly reports.
- Sorted and categorised files for efficient retrieval., faxed reports and scanned documents into document management system.
- Minimised need for physical document storage by scanning and eliminating outdated records.
- Entered and updated customer information in database systems with high accuracy and attention to detail.
- Established excellent working relationships with management and administrative staff.
Waitress Assistant
Restaurant “100% Natural”
12.2019
- Served food and beverages promptly, ensuring timely delivery and maintaining food quality.
- Cleared tables promptly after meals, ensuring readiness for new guests.
- Maintained tidy dining area by clearing and resetting tables quickly for incoming guests.
- Initiated positive first impressions by greeting new customers warmly upon arrival. and offered immediate seating assistance.
- Adhered to food safety and hygiene standards, contributing to a clean and safe dining environment.
Education
Bachelor´s Degree - Business Administration
Universidad Tecnológica en Línea
Ciudad de México, México City01-2020
Specialty in Basic Computing and Administration -
Preparatoria N. 10 “Octavio Paz”
Iguala de la Independencia, Guerrero, Mexico01-2016
Skills
- Talent acquisition
- Payroll management
- HR knowledge
- HR best practices
- Document management
- Database administration
- Compiling reports
- Business operations
- Accounts analysis
- Financial record-keeping
- Service protocols
- Problem resolution
- Efficient delegation
- Team collaboration
- Teamwork
- Communication skills
- Staff development
- Adaptability
- Negotiation tactics
- Professional discretion
- Organization
Custom
- Responsibility
- Teamwork
- Adaptability
- Organization
- Compromise
Languages
Spanish
Advanced
C1
English
Advanced
C1
Timeline
Data Capturer in School Systems
Universidad Tecnológica de la Región Norte del Estado de Guerrero UTRNG
06.2021
Waitress Assistant
Restaurant “100% Natural”
12.2019
Administrative Supervisor in Human Resources
Clínica Hospital ISSSTE Iguala
07.2019 - Current
Bachelor´s Degree - Business Administration
Universidad Tecnológica en Línea
Specialty in Basic Computing and Administration -
Preparatoria N. 10 “Octavio Paz”