Vanessa Diaz

Supervisor of materials operations, supply chain and supply of materials to the GM assembly plant, in charge of supervising the materials tracking area, enforcing the parameters in the system to minimize inventory and transportation costs and not generate an impact on the assembly line . look for options for mix changes in case of situations that could affect the production line. Coordination of materials for MRDs, engineering changes, face out, build out, star UP.

• Provided exceptional customer service, addressing concerns promptly and accurately.
• Delivered excellent customer service for repeat business and referrals.
• Improved customer service ratings through
• Improved customer service ratings and accurately solved problems using active listening and customer service skills.

• Monitored project performance to identify areas of improvement and make adjustments.
• Achieved project deadlines by coordinating with contractors to manage performance.
• Facilitated workshops to collect project requirements and user feedback.
• Prepared and submitted project invoices for review and approval.