Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Proficient in cultivating a positive workplace culture and implementing HR best practices to optimize employee engagement and retention.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Work Study Office Assistant
South Texas College
08.2019 - 04.2020
Provided excellent customer service, addressing inquiries from students, staff, and faculty in timely manner.
Helped establish positive work environment through professional interactions with both internal coworkers and external visitors to office space.
Developed strong relationships with colleagues and supervisors by demonstrating excellent communication skills, reliability, and proactive approach to problem-solving.
Maintained confidentiality by handling sensitive information with discretion in accordance with college guidelines.
Facilitated smooth daily operations by promptly responding to phone calls and email correspondence from students and staff members alike.
Assisted in preparation and administration of exams and tests.
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Education
Bachelor of Applied Technology - Operations Management
South Texas College
Rio Grande City, Texas
05.2024
Skills
Strong Organization
Scheduling appointments
File Maintenance
Time Management
File and Document Management
Computer Skills
Student Wellness
Customer Service
Office Administration
Fluent in Spanish and English language
Certification
VITA (Volunteer Income Tax Assistance) Training - 2018-2019
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Work Study Office Assistant
South Texas College
08.2019 - 04.2020
Bachelor of Applied Technology - Operations Management
South Texas College
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