As a dedicated and results-driven software engineer, I have spent several years developing expertise in data analysis, process optimization, and project coordination. My background in utilizing tools such as SQL, Excel, and BI platforms has allowed me to drive data-informed decisions and improve operational efficiency. However, I am now eager to pivot my career toward project management, where I can apply my technical skills and experience to lead cross-functional teams and optimize business processes. I am passionate about leveraging my problem-solving abilities, data insights, and team collaboration experience to contribute to impactful projects that create long-term value. With a flexible approach and a commitment to professional growth, I am excited to embrace new challenges and further develop my career in a strategic management role.
Project Management & Coordination: Led cross-functional teams through agile methodologies, including Scrum ceremonies, ensuring effective communication and alignment with business goals. Coordinated projects from inception to completion, ensuring all deliverables met quality standards and deadlines. Regularly presented progress and results to stakeholders, driving business decisions based on data-driven insights.
Client & Vendor Management: Collaborated with internal and external stakeholders, managing relationships with vendors and clients to streamline processes and ensure project success. Negotiated improvements and provided solutions that aligned with both team and business objectives.
Data Collection & Analysis: Spearheaded initiatives to collect, analyze, and report on employee feedback through the Voice of the Employee (VOE) program, identifying trends and actionable insights that enhanced team performance and satisfaction. Utilized data to inform decisions on process optimization and improve overall operational efficiency.
Process Optimization & Documentation: Developed and implemented methodologies for tracking and reporting action plans across software teams, driving continuous improvement based on performance data and employee feedback. Ensured accurate documentation and reporting to support ongoing process enhancement.
Quality Assurance & Continuous Improvement: Applied quality assurance principles to ensure the integrity of all project data, achieving a 100% SAY/DO streak by meeting targets and consistently delivering high-quality results. Maintained a strong focus on quality standards, driving improvements to enhance operational effectiveness and employee engagement.
Project Management & Coordination: Led and coordinated testing projects, ensuring alignment with business objectives by prioritizing tasks and managing timelines. Facilitated Scrum ceremonies, ensuring team collaboration and clear communication on project goals and progress. Managed the annual budget plan for testing projects, ensuring cost efficiency and resource optimization.
Data Analysis & Reporting: Spearheaded the Decisions Intelligence team for the Warehouse Execution System (WES) release, utilizing performance data and test results to track product quality and identify areas for improvement. Developed and delivered detailed metrics reports to leadership, enabling data-driven decision-making and providing actionable insights for future process improvements.
Process Optimization & Automation: Designed and implemented a Test Automation Framework from scratch, driving significant time and cost savings. Automated repetitive testing tasks, improving efficiency and ensuring that the project delivery met both quality and timeline requirements. Streamlined workflows, enhancing overall team productivity and operational efficiency.
Collaboration & Stakeholder Communication: Worked closely with cross-functional teams to track progress, resolve issues, and ensure project milestones were met. Utilized Jira and Confluence for issue tracking, bug reporting, and documentation, maintaining transparent communication with stakeholders and team members to ensure alignment on project goals and progress.
Test Design & Execution: Led the design and execution of both manual and automated tests for the WES Customer Service Web Platform, ensuring high-quality deliverables throughout the development cycle. Used Java and Python frameworks to optimize testing, ensuring accuracy and quality control during all phases of development.
AGILE Principles & JIRA – Project tracking and management
Kanban – Workflow optimization
Microsoft Power BI – Data visualization and dashboard creation
Microsoft Office – Advanced skills in Excel, Word, PowerPoint
Data Analysis – Extracting insights and predicting trends
Database Management – Managing and ensuring data integrity
Confluence – Team collaboration and documentation
Programming & Development- Java, React JS, JavaScript, Spring Boot – Backend and frontend development
Excellent teamwork skills
Good negotiating and communication skills
Creative problem solver
Facilitator
Time optimizer
Resilience to change