Víctor Viveros
Ciudad de México
Summary
Sales leader with more than 15 years of experience in leading sales teams and designing growth strategies in the logistics and transportation sector. Expert in e-commerce, last mile, less than truckload and FTL solutions. I am skilled in B2B negotiations, key account openings and process improvement. Advanced CRM management (Salesforce, Hubspot, SAP) focused on measurable results and customer satisfaction.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work History
Sales Manager (eventual Contract)
Imile Delivery Services
Ciudad De México
01.2025 - 04.2025
- I came through with implementation of a comprehensive business development strategy, which included identifying target market segments (e-commerce, last mile, reverse logistics, etc.), defining differentiated value proposition and creating a customer prospecting and acquisition plan.
- Advising on team alignment and results evaluation, implementing a performance management tracking.
- Identified improvements to operating procedures for domestic, import and export shipments.
Gerente Regional De Ventas
Servicios de Entrega de Paquetería
Ciudad De México
04.2024 - 10.2024
- Leadership and management of a team of 4 sales representatives including alignment, result evaluation and KPI tracking achieving a 10% increase in revenue.
- Improving operational efficiency reducing costs by 15%.
- Effective integration with operations, customer service and billing people, achieving a 50% increase in client satisfaction.
Crossborder Sales Manager
K&L Freight Management
Ciudad De México
06.2023 - 12.2023
- Generated a 22% increase in sales through HubSpot CRM integration and process improvement.
- Led crossborder sales for less than truck load, full truckload, and project cargo with companies in the automotive, industrial, food, electronics, pharmaceutical and 3PL sectors.
- KPI analysis and presentation of results to the CEO based on analytical dashboards.
Regional Sales Manager
Proactive Supply Chain Group
Ciudad De México
03.2022 - 05.2023
- Achieving a 25% increase in sales by prospecting and closing national accounts using overland transportation services.
- Created business reports for executive management, automating the display of KPIs.
- Coordinating collaboration across key departments by implementing integrated strategies that increased customer service levels by 20%.
Gerente De Ventas Freight Forwarding
New Transport Applications
Ciudad De México
03.2021 - 12.2021
- Development of the freight forwarding division creating a global partner network.
- Generation of new key accounts in the healthcare and pharmaceutical sectors.
- Submit performance reports to the Vice president of sales.
- Offering overland, air and ocean transportation as well as storage and customs clearance services.
Gerente Nacional De Ventas
Central de Fletes Monterrey
Ciudad De México
09.2020 - 03.2021
- Led the sales strategy, achieving a 10% increase in revenue.
- Designed and executed the pipeline development strategy, including lead segmentation, efficient account assignment and pricing structure optimization.
- Offering overland transportation services, both dry and refrigerated vans.
- Submit performance reports to the General Manager.
Gerente Regional De Ventas
Transportadora Egoba
Ciudad De México
09.2019 - 07.2020
- I designed temperature controlled and dry cargo transport solutions, increasing revenue by 20%.
- CRM Salesforce administration, using the tool to improve customer management and sales tracking.
- Submit performance reports to the Sales Director.
Territory Sales Manager
Panalpina Transportes Mundiales
Puebla
03.2019 - 08.2019
- I was responsible for implementing the regional sales strategy to achieve the company´s goals.
- I implemented the individual goals for each of the 4 selling team´s members, resulting in increasing revenue by 10%.
- Providing a variety of supply chain services such as air, ocean, and inland transportation, as well as warehousing and storage.
- Experienced in America, European and Asian market dealing with accounts of automotive, industrial, pharmaceutical electronics, technology, and retail´s industry.
- Empowering sales management using CRM SAP.
Gerente De Desarrollo De Negocio
Logística Lex (ALMEX)
Ciudad De México
04.2013 - 10.2018
- I implemented the individual goals for each of the 6 selling team´s members, responsible for supervising and evaluating their performance via Salesforce.
- Experience in e-commerce shipping program.
- I was responsible for spearhead new business with shippers of automotive, industrial, pharmaceutical and 3PL sector.
- Key contributions: Revenue Grew by 20%.
Education
Master of Business Administration -
Universidad La Salle
Ciudad De México 09.2013 - 07.2014
Certificate in Logistics and Supply Chain -
Universidad La Salle
Ciudad De México 09.2012 - 07.2013
Bachelor´s degree - International Business
Escuela Superior De Comercio Internacional
Ciudad De México 09.2003 - 07.2007
Skills
Coaching and Mentoring
Lead business process improvement
Data analysis
Problem Solving
Adaptability
Accomplishments
- 30% increase in annual revenue by implementing new sales strategies.
- 15% reduction in transit time for big ticket e-commerce solutions.
- 20% annual increase in customer base through operational-commercial integration.
- Client acquisition with a conversion rate of 25%.
Timeline
Sales Manager (eventual Contract)
Imile Delivery Services
01.2025 - 04.2025
Gerente Regional De Ventas
Servicios de Entrega de Paquetería
04.2024 - 10.2024
Crossborder Sales Manager
K&L Freight Management
06.2023 - 12.2023
Regional Sales Manager
Proactive Supply Chain Group
03.2022 - 05.2023
Gerente De Ventas Freight Forwarding
New Transport Applications
03.2021 - 12.2021
Gerente Nacional De Ventas
Central de Fletes Monterrey
09.2020 - 03.2021
Gerente Regional De Ventas
Transportadora Egoba
09.2019 - 07.2020
Territory Sales Manager
Panalpina Transportes Mundiales
03.2019 - 08.2019
Master of Business Administration -
Universidad La Salle
09.2013 - 07.2014
Gerente De Desarrollo De Negocio
Logística Lex (ALMEX)
04.2013 - 10.2018
Certificate in Logistics and Supply Chain -
Universidad La Salle
09.2012 - 07.2013
Bachelor´s degree - International Business
Escuela Superior De Comercio Internacional
09.2003 - 07.2007
Similar Profiles
Ajay Narayanrao DakeAjay Narayanrao Dake
Assistant Last Mile Operation Manager at iMile Delivery ServicesAssistant Last Mile Operation Manager at iMile Delivery Services
Hufsa M NadeemHufsa M Nadeem
Customer Service Associate at iMile DeliveryCustomer Service Associate at iMile Delivery
Leonardo RealLeonardo Real
HEAD OF OF OPERATIONS LATAM (ECOMMERCE & TRADITIONAL OPS) at iMile Delivery MexicoHEAD OF OF OPERATIONS LATAM (ECOMMERCE & TRADITIONAL OPS) at iMile Delivery Mexico
Alfonso Alvarado JiménezAlfonso Alvarado Jiménez
Digital Marketing Specialist at Allana Buick & BersDigital Marketing Specialist at Allana Buick & Bers
Claudia Rodríguez CortésClaudia Rodríguez Cortés
Program Manager at Afore SURA, S.A. De C.V.Program Manager at Afore SURA, S.A. De C.V.