Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Work Preference
Quote
Software
Languages
Timeline
Generic
Venkata Narendra Kumar Kommuru

Venkata Narendra Kumar Kommuru

Hyderabad, Telangana,TG

Summary

With over 18 years of IT experience, currently leading managed services for Martech and sales, overseeing 20+ applications including MS Dynamics CRM, Talisma CRM, Seismic, Workfront, and Widen. Proven track record in implementing CRM, business intelligence, and data warehousing solutions using platforms like Talisma and Dynamics. Strong background in data modeling, ETL development, and database management using tools such as SSIS, Informatica, Oracle, SQL Server, and Teradata. Expertise in business analysis, reporting, and dashboarding for enterprise-wide applications. Proficient in Business Intelligence (BI) tools such as Business Objects XI R2/XIR3/BI 4.1. Valuable experience with the TIBCO Data Virtualization tool for over 2 years. Skills include advanced SQL programming and query optimization for large datasets. Adept at creating visually appealing Power BI and Tableau dashboards utilizing various chart types. Comprehensive understanding of requirements gathering, analysis, design, development, testing, implementation, technical documentation, and support. Excellent communication skills combined with strong analytical and interpersonal abilities. Thrives in fast-paced environments handling multiple tasks concurrently. Proficient in interacting with high-level management and clients for requirement gathering and presentations.

Overview

18
18
years of professional experience

Work History

Senior Architect

HCL Technologies
09.2023 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Provided detailed project status updates to stakeholders and executive management.
  • Managed projects from procurement to commission.
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.
  • Oversaw implementation of new project management software, facilitating more efficient workflow and better project tracking.

Senior Architect

HCL Technologies
09.2022 - 08.2023
  • Managed end-to-end software development life-cycle, from initial requirements gathering to post-implementation support and maintenance.
  • Improved solution efficiency by designing and implementing scalable architectures for enterprise clients.
  • Facilitated seamless communication between technical teams and non-technical stakeholders by effectively translating complex concepts into understandable terms for all parties involved in projects.
  • Developed comprehensive documentation for solution design specifications, ensuring clear communication between stakeholders at all stages of project lifecycle.
  • Worked with clients post-implementation on user testing, debugging, support and maintenance.
  • Mitigated risks associated with solution implementations by conducting thorough assessments of potential vulnerabilities prior to deployment.
  • Delivered high-quality solutions on time and within budget through diligent adherence to project scope, timelines, and resource constraints.
  • Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
  • Provided technical leadership and mentoring for junior team members, fostering a supportive learning environment that promoted skill development and career growth.
  • Guided and influenced existing partners on recommended upgrades and enhancements to integrated solutions.
  • Streamlined business processes through the development and implementation of customized software applications tailored to client needs.
  • Spearheaded the migration of legacy systems to modernized architecture, reducing operational expenses while increasing overall functionality.
  • Ensured data security and compliance by establishing robust information governance policies and procedures.
  • Managed project scope, schedule, status and documentation.
  • Presented roadmap and technology infrastructure to customers, demonstrating deep familiarity with APIs, platform infrastructure, security and integration capabilities.
  • Managed and delivered advanced customization and configuration for CRM solutions.
  • Worked closely with product teams to define and prioritize partner feature requests
  • Leveraged cloud technologies to optimize costs, improve scalability, and facilitate seamless integration across platforms.
  • Managed project planning, resource allocation, scope, schedule, status and documentation.
  • Provided support during customer implementations and applied industry best practices.
  • Established strong relationships with vendors to secure favorable pricing structures on hardware/software acquisitions, resulting in significant cost savings for clients.
  • Supervised deployments and provided troubleshooting and user support.
  • Collaborated with developers on creating user-friendly interfaces that simplified complex workflows within custom-built solutions.
  • Accelerated project delivery with effective management of cross-functional teams, adhering to agile methodologies and best practices.
  • Enhanced customer satisfaction by collaborating closely with stakeholders to define business requirements and translate them into technical solutions.
  • Installed, integrated and deployed [Software] product in client environments.
  • Boosted team expertise through continuous training initiatives, fostering a culture of collaboration and knowledge sharing among colleagues.
  • Communicated with partners and clients to update product and implementation status at technical or functional level.

Senior Architect

HCL Technologies
07.2021 - 09.2022
  • Managed end-to-end software development life-cycle, from initial requirements gathering to post-implementation support and maintenance.
  • Improved solution efficiency by designing and implementing scalable architectures for enterprise clients.
  • Facilitated seamless communication between technical teams and non-technical stakeholders by effectively translating complex concepts into understandable terms for all parties involved in projects.
  • Developed comprehensive documentation for solution design specifications, ensuring clear communication between stakeholders at all stages of project lifecycle.
  • Worked with clients post-implementation on user testing, debugging, support and maintenance.
  • Mitigated risks associated with solution implementations by conducting thorough assessments of potential vulnerabilities prior to deployment.
  • Delivered high-quality solutions on time and within budget through diligent adherence to project scope, timelines, and resource constraints.
  • Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
  • Provided technical leadership and mentoring for junior team members, fostering a supportive learning environment that promoted skill development and career growth.
  • Guided and influenced existing partners on recommended upgrades and enhancements to integrated solutions.
  • Streamlined business processes through the development and implementation of customized software applications tailored to client needs.
  • Spearheaded the migration of legacy systems to modernized architecture, reducing operational expenses while increasing overall functionality.
  • Ensured data security and compliance by establishing robust information governance policies and procedures.
  • Managed project scope, schedule, status and documentation.
  • Presented roadmap and technology infrastructure to customers, demonstrating deep familiarity with APIs, platform infrastructure, security and integration capabilities.
  • Managed and delivered advanced customization and configuration for CRM solutions.
  • Worked closely with product teams to define and prioritize partner feature requests
  • Leveraged cloud technologies to optimize costs, improve scalability, and facilitate seamless integration across platforms.
  • Managed project planning, resource allocation, scope, schedule, status and documentation.
  • Provided support during customer implementations and applied industry best practices.
  • Established strong relationships with vendors to secure favorable pricing structures on hardware/software acquisitions, resulting in significant cost savings for clients.
  • Supervised deployments and provided troubleshooting and user support.
  • Collaborated with developers on creating user-friendly interfaces that simplified complex workflows within custom-built solutions.
  • Accelerated project delivery with effective management of cross-functional teams, adhering to agile methodologies and best practices.
  • Enhanced customer satisfaction by collaborating closely with stakeholders to define business requirements and translate them into technical solutions.
  • Boosted team expertise through continuous training initiatives, fostering a culture of collaboration and knowledge sharing among colleagues.
  • Communicated with partners and clients to update product and implementation status at technical or functional level.

Senior Software Engineer

Franklin Templeton Investments
02.2016 - 06.2021
  • Evaluated emerging trends in business intelligence technologies, making recommendations for potential adoption within the organization.
  • Streamlined data extraction processes for improved data quality and report accuracy.
  • Spearheaded migration efforts from legacy systems to SAP Business Objects, minimizing downtime and ensuring seamless transition for users.
  • Improved decision-making processes by creating insightful analytical reports tailored to specific business needs.
  • Enhanced system performance by optimizing SAP Business Objects reports and dashboards.
  • Multitasked and managed multiple deliverables and projects concurrently and facilitated use of SAP for enterprise resource planning.
  • Documented and maintained technical specifications for SAP applications.
  • Trained and mentored junior staff on SAP system operations and functionality.
  • Supported successful migration from legacy systems without compromising data integrity or client relationships.
  • Assisted in creating compelling presentations showcasing the benefits of implementing an upgraded or new-to-the-market CRM system for key stakeholders.
  • Resolved technical issues swiftly with effective troubleshooting techniques, minimizing downtime for users.
  • Established best practices for data entry and management, ensuring consistent and accurate customer records across teams.
  • Boosted overall sales efficiency by automating repetitive tasks and processes within the CRM environment.
  • Developed API integrations between the CRM platform and third-party tools for enhanced functionality and data sharing capabilities.
  • Evaluated emerging CRM technologies, recommending strategic updates to maintain a competitive edge.
  • Optimized CRM performance by identifying and addressing system inefficiencies.
  • Conducted comprehensive user training sessions to maximize adoption and utilization of the CRM system.
  • Reduced data redundancy by consolidating customer information sources within the CRM platform.
  • Enhanced user experience through customization of CRM features to meet business needs.
  • Safeguarded sensitive customer data with stringent security protocols and access controls within the CRM system.
  • Implemented new CRM modules, resulting in a more comprehensive view of customer interactions and history.
  • Conducted tests to identify issues and make necessary modifications.
  • Built databases and table structures for web applications.
  • Modified databases to meet needs and goals determined during planning process.

Senior Software Engineer

Steelwedge Technologies
08.2013 - 02.2016
  • Evaluated emerging technologies, tools, and methodologies to stay current with industry trends for continuous improvement of database architecture practices.
  • Collaborated with developers to design robust and scalable database solutions for business applications.
  • Facilitated smooth deployments of new features or bug fixes through meticulous change management practices including version control systems integration and synchronization.
  • Improved query performance through the use of execution plans, indexing strategies, and SQL tuning techniques.
  • Assisted in capacity planning initiatives by monitoring database growth trends and providing recommendations for future storage needs.
  • Optimized code quality by participating in peer code reviews and adhering to industry best practices for SQL development.
  • Ensured data security with encryption methods, role-based access controls, and regular audits.
  • Streamlined reporting processes through the creation of custom views, functions, and stored procedures for efficient data retrieval.
  • Enhanced database efficiency by optimizing SQL queries and stored procedures.
  • Boosted overall performance with proactive monitoring of database health metrics using tools like Performance Monitor or Dynamic Management Views.
  • Supported data migration projects by developing ETL processes using SSIS packages.
  • Contributed to application enhancements by identifying opportunities for improved database designs and functionality improvements.
  • Gathered, defined and refined requirements, led project design and oversaw implementation.
  • Designed data models for complex analysis needs.
  • Developed and delivered business information solutions.

Senior Software Engineer

Talisma Corporation
08.2009 - 02.2013
  • Optimized database performance through the creation of efficient T-SQL queries, stored procedures, and triggers.
  • Maintained thorough documentation of all developed solutions for easy reference during future updates or modifications.
  • Troubleshot and resolved database issues to minimize downtime and maintain high availability for users.
  • Implemented best practices in database design to ensure optimal performance and maintainability of the system.
  • Evaluated emerging trends in the industry, staying informed on new technologies that could enhance current processes or provide innovative solutions within the organization.
  • Improved query execution times with proper indexing strategies and query optimization techniques.
  • Increased efficiency in data processing by automating tasks through SSIS package scheduling and maintenance.
  • Assisted in migrating legacy systems to modern MSBI platforms, ensuring seamless transition and minimal disruption to business operations.
  • Collaborated with cross-functional teams to gather requirements for new BI projects, translating them into technical specifications.
  • Reduced time spent on manual report generation by automating recurring reports with SSRS subscriptions.
  • Streamlined data extraction from various sources, including relational databases, flat files, and APIs, using SSIS packages.
  • Prepared targeted documentation, specifications, and resources to analyze business data.
  • Assessed platform statistics to create customized, data-intensive BI analytics.
  • Created proofs of concept for innovative new solutions.
  • Designed and developed forward-thinking systems that meet user needs and improve productivity.
  • Developed next generation integration platform for internal applications.
  • Tested functional compliance of company products.
  • Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems.

Software Engineer

InetFrame Technologies
04.2007 - 05.2009
  • Implemented secure coding practices throughout the development process, bolstering application safety against potential threats or vulnerabilities.
  • Reduced project delivery time by collaborating with cross-functional teams to develop high-quality solutions for clients.
  • Increased system stability through rigorous debugging and troubleshooting of complex issues within the .NET framework.
  • Assisted in project estimation efforts by providing accurate timelines based on task complexity and resource availability, aiding efficient project management strategies.
  • Maintained clear documentation of software design specifications, facilitating smooth collaboration among team members during development phases.
  • Automated repetitive tasks by creating scripts, boosting team productivity and reducing manual errors.
  • Developed reusable code libraries that expedited development time for future projects by providing ready-to-use resources.
  • Acted as a liaison between technical and non-technical team members to ensure clear communication of project goals, requirements, and progress updates.
  • Enhanced software efficiency by designing and implementing robust .NET applications, focusing on full-stack development.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Tested and deployed scalable and highly available software products.
  • Authored code fixes and enhancements for inclusion in future code releases and patches.
  • Conducted data modeling, performance and integration testing.
  • Developed conversion and system implementation plans.
  • Tested functional compliance of company products.

Education

Bachelor of Engineering (B.Tech) -

GCE,VTU-Belgaum

Skills

  • Project management expertise
  • Enterprise architecture design
  • Product backlog management
  • Design thinking
  • Data-driven decision making
  • Voice of customer analysis
  • Stakeholder communication
  • Scrum framework
  • Web analytics tools
  • Digital marketing strategies
  • Email marketing automation
  • Workflow modeling
  • Microsoft Power BI
  • Tableau
  • SAP Business Objects 41
  • SAS
  • Informatica
  • Microsoft SQL Server
  • Oracle 9i
  • Teradata 130
  • Snowflake
  • Windows Family
  • Mac OS X
  • SQL
  • Jira
  • Microsoft Azure
  • Microsoft Power Automate
  • Microsoft Power Apps
  • Control M
  • CRM software

Accomplishments

  • Awarded 2024 Best Performer Award by HCL
  • Awarded 2022 Best Performer Award by HCL
  • Awarded Best Idea in Iburst 1.0 by FT
  • Awarded Best CRM Solution by FT India AMC
  • Awarded Best Performer in Talisma for 3 years
  • Awarded Best CRM Implementation Award by Bharti-AXA Life Insurance
  • Awarded Quarterly Best Performer by Infosys (first vendor to receive this award in the BU)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

Hybrid

Important To Me

Career advancementWork-life balanceFlexible work hoursWork from home optionPersonal development programsHealthcare benefitsCompany Culture

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Software

Sql server

MSBI

Net

MS Dynamics

Talisma

Power BI

SAP Business Objects

Oracle

Greenplum

Azure databricks

Languages

English
Advanced (C1)
Hindi
Upper intermediate (B2)
Telugu
Bilingual or Proficient (C2)
kannada
Intermediate (B1)

Timeline

Senior Architect

HCL Technologies
09.2023 - Current

Senior Architect

HCL Technologies
09.2022 - 08.2023

Senior Architect

HCL Technologies
07.2021 - 09.2022

Senior Software Engineer

Franklin Templeton Investments
02.2016 - 06.2021

Senior Software Engineer

Steelwedge Technologies
08.2013 - 02.2016

Senior Software Engineer

Talisma Corporation
08.2009 - 02.2013

Software Engineer

InetFrame Technologies
04.2007 - 05.2009

Bachelor of Engineering (B.Tech) -

GCE,VTU-Belgaum
Venkata Narendra Kumar Kommuru