Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

Veronica Alvarado Silva

Program Manager
Guadalajara,Jal.

Summary

Program management professional with proven track record in leading cross-functional teams and driving project success. Skilled in strategic planning, risk management, and resource allocation. Known for adaptability, problem-solving, and fostering collaboration to achieve results. Proficient in optimizing processes and aligning initiatives with organizational objectives.

Comprehension how products are used, understanding development process, improve the quality of the customer experience understanding what they are looking for with high sense of urgency,


Overview

14
14
years of professional experience
1
1
Certification

Work History

Program Manager III

Avnet
12.2021 - 03.2025
  • Developed strategic plans, setting clear objectives and managed cross-functional teams for successful project completion within deadlines, quality, budges and revenue strategy goals for Turnkey and Kitting projects.
  • In charge of tracking relevant metrics and notifying with project stakeholders on regular basis to assess progress and make adjustments as needed, identifying areas for improvement and recommending actionable solutions.
  • Assess excess inventory or understock situations, reduce cycle time to increase customer satisfaction and operational efficiency.
  • Handle NDA from suppliers and customers.
  • Solve payment problems and release on holds from our account.
  • Start-end of quality issues (SCAR & CAR).
  • Process optimization, identify inefficiencies, research best practices, and drive improvements to productivity and cost reduction.
  • Drive solutions between suppliers and CM's until the end of the product.
  • Be the key channel of communication for customers and act as escalation in the event of customer issues, in charge of customer´s satisfaction reviews and corrective actions.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Managed approximately 4 meetings with stakeholders and Customers by day and emails received from internal and external contacts.
  • Improvement of enough information received from suppliers by 80%.

Supply Chain Program Manager II

Avnet
05.2019 - 11.2021
  • Oversaw forecasting process improvements, leading to more accurate demand predictions and better inventory control, VMI (consigned) and SMI (non consigned) models.
  • Enhanced supply chain efficiency by implementing streamlined processes and optimizing resource allocation.
  • Maintain control in not moving inventory and aged inventory to reduce the inventory
  • Managed procurement activities for cost savings while maintaining high quality standards.
  • Increased on-time deliveries with data-driven analysis and proactive problem-solving strategies.
  • Developed cross-functional partnerships, leading to improved collaboration and better end-to-end supply chain visibility.
  • Restructured distribution network for reduced transportation costs without compromising service levels.
  • Coordinated closely with sales teams to ensure efficient product launches and promotions execution across the supply chain.
  • Evaluated Customer performance metrics, identifying opportunities for improvement and providing actionable feedback.
  • Oversaw demand planning, purchasing, and logistics.
  • Evaluation of customers with good profit margin at least 80%.

Purchasing Engineer Senior

GPV GROUP
02.2017 - 05.2019
  • Implemented a vendor scorecard system to evaluate supplier performance consistently, leading to improved quality across the supply chain network.
  • Managed cross-functional teams to drive continuous improvement initiatives within the purchasing department.
  • Developed strong relationships with internal stakeholders such as engineering, finance, quality assurance departments to enhance collaboration in achieving business objectives.
  • Creation of purchase orders and follow up based on demand (Push, Pull, Reconfirm, Cancel) Optimizing overall cost of materials.
  • Maintained accurate records of KanBan levels through purchase orders, supplier performance metrics, and inventory levels for effective decision-making support (on time delivery) to cover customer requirements monitoring inventory to ensure the demand required.
  • Focus on material EOL, allocations, NCNR and obsolete notifications.
  • Review Material Purchase Variance between Program Management & Customer for STD Cost updates.
  • Support Sourcing department with quotes or notifying materials price increase from supplier as an escalation window.
  • Process and negotiate invoice pending issues between supplier and finance department.
  • Follow up of material in transit, clear invoice issues & solve material discrepancies until it is received in warehouse.
  • Coordinate material shipping in MRB, RTV & RMA’s.
  • Contributing to initiation and implementation of cost reduction projects to meet purchasing objectives.
  • Working with industrial, medical & military projects.
  • Update material status in the shortage report on a daily basis.
  • KPI’s forecast accuracy.
  • Achieved cost savings by negotiating supplier contracts and optimizing procurement processes.
  • Negotiated lead-time, cost and quality to obtain maximum company benefit to meet objectives related to cost, delivery performance, and schedule.
  • Rise customer satisfaction by 60%.

Planner Buyer

SANMINA SCI
01.2011 - 02.2017
  • Collaborated with cross-functional teams to align goals and ensure project success.
  • Optimized inventory control, reducing waste and improving cost efficiency.
  • Creation of purchase orders and follows up based on demand (Push, Pull, Reconfirm, Cancel).
  • Improve purchase prices and review performance in reaching team’s common targets and tracking payments.
  • Logistics processes (distribution, shipping, planning) and supply chain.
  • Output material from MRB, RTV, RDL’s y RMA’s.
  • Contract addendums.
  • Review different variance price directly with Bum and customer.
  • Industries served: Medical, Automotive, Industrial, Networking/Communications, and Video Games.
  • Identified potential risks, implementing mitigation plans to minimize impact on project timelines.
  • Worked directly with production personnel to resolve production scheduling issues and conflicts.
  • Prioritized schedules to meet project goals and overall customer satisfaction.
  • Implemented best practices in planning methodologies, resulting in increased efficiency and effectiveness across all projects.
  • Presented progress reports regularly to senior management during project updates meetings to communicate findings and recommendations to decision-makers.
  • Recognized potential issues with inventory and quality control and engineered changes.
  • Identify solutions to avoid wrong components purchased by 30%.

Education

Bachelor in Administration -

Universidad Tecnologica De Guadalajara (UTEG)
Guadalajara, Jal.
01.2010

Skills

  • Problem-solving
  • Detail-oriented
  • Strategic planning
  • Process improvement
  • Critical thinking
  • Attention to detail
  • Stakeholder communications
  • Cross functional team builder

Certification


  • Realization of purchases orders and follow up of delivery times.
  • Logistic and Purchase orders.

LANGUAGES

Spanish (Native)
English (90%)

Timeline

Program Manager III

Avnet
12.2021 - 03.2025

Supply Chain Program Manager II

Avnet
05.2019 - 11.2021

Purchasing Engineer Senior

GPV GROUP
02.2017 - 05.2019

Planner Buyer

SANMINA SCI
01.2011 - 02.2017

Bachelor in Administration -

Universidad Tecnologica De Guadalajara (UTEG)

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Veronica Alvarado SilvaProgram Manager