Vianeil Izanami García Torreblanca
Program Manager
Mexico,MEX
Summary
Dynamic international professional with over 14 years of experience in program, project, product, and service management. Excelled in pivotal roles such as Program Manager, Project Manager, Product Owner, Service Delivery Manager, and Service Operation Manager across diverse global regions. Demonstrates a proactive and goal-oriented approach, exceptional time management, and strong problem-solving abilities. Renowned for reliability and adaptability, with a keen ability to swiftly learn and apply new skills to enhance team performance. Committed to leveraging these strengths to drive organizational growth and success.
Overview
15
15
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Independent Projects
TX Services
01.2025 - Current
- Spearheaded development of TX Services as a technology firm offering integrated software, hardware, and infrastructure solutions. Formulated institutional narratives and strategic proposals emphasizing leadership, creativity, and sector differentiation. Leveraged Microsoft tools (SharePoint) and Google Drive for efficient project organization. Pursued advanced training in applied artificial intelligence and Excel to bolster technical capabilities. Created editable frameworks to support agile project execution and stakeholder engagement.
- Developed Anilogic, an administrative management platform designed for rural livestock farming in Mexico. Delivered consulting services on development banking projects throughout Mexico and LATAM by structuring digital solutions. Produced comprehensive institutional documentation to support various initiatives. Contributed to infrastructure and network architecture bids by integrating cohesive technical proposals. Utilized a modular framework to enhance connectivity across projects. Demonstrated a strong track record of innovation paired with executive precision and growth.
Program Manager
Solera
12.2023 - 12.2024
- Managed strategic project oversight within fleet division across United States, Mexico, and Europe. Facilitated coordination among engineering, manufacturing, sales, marketing, and suppliers for effective initiative monitoring. Leveraged tools like MS Project, JIRA, Power BI, and SharePoint for comprehensive resource management. Tracked KPIs and performed data analysis to support achievement of international objectives.
Project Manager
Seguritech
07.2023 - 12.2023
- Managed coordination of projects within public security sector across various Mexican states. Established connections between information technology departments and governmental agencies to improve efficiency. Focused on optimizing integration of tech solutions for enhanced interinstitutional communication. Achieved strategic objectives through effective use of project management tools. Employed Jira, MS Project, Power BI, Excel, Google Workspace, and Microsoft Teams to facilitate operations. Enhanced project outcomes by fostering collaboration among diverse stakeholders.
PM-Mexico LATAM
KAL Sotware
06.2019 - 04.2023
- Charged with directing and coordinating vital operations for banking institutions (10+) in Mexico and LATAM:
- Project management:
- Directed project definition and resource allocation strategies employing Microsoft Suite tools. Constructed overall planning using Microsoft Project, Azure, SharePoint, and Planner. Performed ongoing progress tracking while managing risks and incidents. Ensured compliance during the release process by coordinating efforts with project objectives.
- Support Management:
- Managed level 1 service desk responsibilities, focusing on prioritizing assignments and following up on reported incidents alongside preparation of status reports for timely management.
- Management of new clients:
- Involvement with BDM in acquiring requirements from potential clients during preparation of commercial proposals and project approvals.
- Managed office in Mexico with focus on supervising operational workflows and addressing administrative tasks.
Product Owner
AMCO Mexico
01.2018 - 12.2018
- Managed AAF program for Smart TVs and set-top boxes within Claro Video service on Mexico and South America. Collaborated with management to guide evolutionary developments, ensuring alignment with technical teams. Directed transition and validation processes for new functionalities, securing successful delivery to operations. Facilitated ongoing system improvements to optimize performance of implemented solutions.
Product Owner
AMCO Argentina
01.2016 - 12.2017
- Directed payment program, a transactional backend system linked with multiple payment gateways, for Claro Música, Claro Video, and Claro Drive services functioning in Mexico, Central America, South America, and various European nations while guaranteeing efficiency and security in operations.
- Directed strategic coordination with senior management for program advancement involving 15+ software engineers. Oversaw timelines while defining technical solutions for integration within the ecosystem. Managed production environment transitions, emphasizing validation and operational efficiency. Focused on continuous improvement of deployed services to enhance user experience.
Functional Leader
AMCO Mexico
07.2015 - 12.2015
- Led coordination of functional analyst teams in Argentina, Mexico, and Brazil to address commercial and demand needs for Claro's value-added services. Facilitated joint analysis sessions to ensure effective implementation of services. Drove continuous improvements in alignment with corporate strategies through team collaboration. Oversaw frontend considerations for video and music on demand, optimizing service delivery.
Project Leader
BW Meill
01.2013 - 06.2015
- MAPFRE (2014-2015)
- Provided specialized support in collections and electronic billing at Mapfre Seguros, covering BRM, SLM, BA roles. Developed solutions through collaboration with vendors and internal stakeholders. Investigated business needs to measure fiscal, operational, and temporal effects. Employed Microsoft Suite tools for effective project execution. Engaged in complete lifecycle activities, from requirement identification to solution delivery.
- SOFTWARE FACTORY (2013-2014)
- Coordinated design estimations and solution management to meet analyzed customer needs. Monitored SWF platform SLAs to uphold commitments made to clients. Facilitated collaboration with development teams for seamless alignment with customer requirements. Maintained focus on comprehensive customer care throughout project lifecycle.
- GNP (2013)
- Provided specialized support for major accounts in issuance area as SLM. Identified client needs and analyzed implications to develop tailored solutions. Designed and coordinated effective strategies to address client requirements. Managed transition processes to ensure seamless implementation of solutions.
Analyst
Getronics
07.2012 - 12.2012
- Directed operational efforts in security parts department for Bancomer Mexico and LATAM. Supervised activity assignments to maintain compliance with SLAs and OLAs. Ensured high service quality and operational efficiency through strategic oversight.
Software Engineer
Inst. Fed. Elect.
06.2011 - 07.2012
- Needs assessment planning and application creation targeted at accomplishing institutional objectives.
Education
Master - Gestión y Dirección Estrategica de TI
Universidad de Buenos Aires
Buenos Aires12-2018
Engineering - Sistemas Computacionales
Escuela Superior de Computo IPN
Mexico07-2011
Skills
Team leadership
Strategic stakeholder communication
Customer engagement
Effective problem resolution
Organizational time strategies
Effective team management
Certification
ITIL Foundations, EXIN
Timeline
Independent Projects
TX Services
01.2025 - Current
Program Manager
Solera
12.2023 - 12.2024
Project Manager
Seguritech
07.2023 - 12.2023
PM-Mexico LATAM
KAL Sotware
06.2019 - 04.2023
Product Owner
AMCO Mexico
01.2018 - 12.2018
Product Owner
AMCO Argentina
01.2016 - 12.2017
Functional Leader
AMCO Mexico
07.2015 - 12.2015
Project Leader
BW Meill
01.2013 - 06.2015
Analyst
Getronics
07.2012 - 12.2012
Software Engineer
Inst. Fed. Elect.
06.2011 - 07.2012
Engineering - Sistemas Computacionales
Escuela Superior de Computo IPN
Master - Gestión y Dirección Estrategica de TI
Universidad de Buenos Aires