Excel
Vianey Sanchez Armeaga
Water Resources Engineering
Calimaya, México,MEX
Summary
Dynamic professional with extensive experience as a Medical Interpreter at Language Line Solutions and a proven track record in Quality Engineering at Excellquim and Mexochem. Excelled in enhancing patient care and product quality through interpretation accuracy, rigorous quality inspections, and effective cross-functional collaboration. Skilled in medical terminology and bilingual communication, significantly improving patient understanding and product release cycles.
Offering strong linguistic abilities and deep understanding of cultural nuances, making it easy to connect with diverse patient populations. Brings solid foundation in medical terminology and ability to quickly learn and apply new knowledge to ensure accurate communication between patients and healthcare providers. Ready to use and develop bilingual communication and cultural sensitivity skills in remote receptionist role.
Overview
4
4
years of professional experience
1
1
Language
Work History
Medical Interpreter
Language Line Solutions
03.2023 - Current
- Collaborated with the clinical team to ensure seamless patient care, streamlining communication processes, and reducing misunderstandings.
- Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
- Enhanced patient understanding by accurately translating medical terminology and complex concepts between medical professionals and patients.
- Followed ethical codes to protect confidentiality of patient medical information.
- Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
- Demonstrated professionalism and empathy when working with vulnerable populations, including individuals experiencing trauma or facing serious health concerns.
- Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
Quality Engineer
Excellquim
07.2022 - 03.2023
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Enhanced product quality by implementing rigorous inspection procedures and conducting thorough root cause analysis.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Facilitated training sessions for team members on quality management principles and best practices, enhancing overall competency levels within the department.
- Developed comprehensive quality assurance documentation to streamline audit process, significantly reducing preparation time.
- Optimized testing procedures to accelerate product release cycles while maintaining strict quality benchmarks.
Quality Assurance Engineer
Mexochem
05.2021 - 05.2022
- Ensured timely delivery of high-quality products through effective coordination with cross-functional teams.
- Contributed to the continuous improvement of QA processes through regular reviews, evaluations, and updates as needed.
- Established effective communication channels between QA, development, and project management teams to foster a collaborative working environment focused on delivering high-quality products.
- Worked with stakeholders and team members on quality assurance efforts for hardware components.
- Enhanced customer satisfaction by promptly addressing issues identified during user acceptance testing.
- Collaborated closely with development teams to improve software functionality and stability.
- Implemented automated testing solutions where appropriate, reducing manual testing effort and increasing overall test coverage.
Education
Associate of Science - Engineering
Universidad Autónoma Metropolitana
Lerma De Villada, México, Mexico 05.2001 -
Associate of Science - Engineering
CBTis N° 203 Ignacio M Beteta Quintana
Metepec, México, Mexico 05.2001 -
Skills
Interpretation accuracy
Patient assessment
Security
Call management
Procedure interpretation
Language fluency
Medical terminology
Effective Note-taking
Simultaneous interpretation
Consecutive interpretation
Medical terminology proficiency
Bilingual communication
Strong memory retention
Translation preparation
External communications
Multitasking Abilities
Software
Word
Timeline
Medical Interpreter
Language Line Solutions
03.2023 - Current
Quality Engineer
Excellquim
07.2022 - 03.2023
Quality Assurance Engineer
Mexochem
05.2021 - 05.2022
Associate of Science - Engineering
Universidad Autónoma Metropolitana
05.2001 -
Associate of Science - Engineering
CBTis N° 203 Ignacio M Beteta Quintana
05.2001 -