Victor Campos Arellano
Tijuana
Summary
Experienced IT Analyst with background in designing, implementing and monitoring effective IT systems. Strong skills in problem-solving, analytics, and team collaboration are highlighted. Notable impact includes streamlining processes and enhancing system performance for previous employers. Relying on depth of knowledge about IT infrastructure and excellent communication skills to drive business efficiency and productivity.
Overview
2
2
Languages
1
1
Certification
14
14
years of professional experience
Work History
IT Analyst
Surgical Specialties Mexico S. de RL de CV
Tijuana
08.2022 - Current
- Managed IT infrastructure, ensuring reliability and security compliance.
- Resolved complex technical issues through troubleshooting and analysis.
- Installed and configured hardware and software systems for seamless operation.
- Managed IT support for employees across multiple departments.
- Collaborated with cross-functional teams to support technology initiatives.
- Delivered local and remote Tier 1 IT support for hardware and software to company personnel.
- Created user accounts, set up permissions, and monitored system security.
- Collaborated with vendors to procure necessary technology resources.
- Maintained inventory of all IT equipment and supplies in use by the organization.
IT Specialist
Thermometrics México SA. De CV.
Tijuana
05.2012 - 07.2022
- Managed voice, data, and IT device administration to maintain effective communication systems
- Administered IT department operations to ensure smooth functionality and support
- Delivered user support and conducted training sessions on software applications.
- Managed database administration tasks, ensuring data integrity and availability.
- Implemented continuous improvement initiatives for resource optimization within the department
- ERP support
- Server and computers updates, fixes and configurations
- Maintenance software development and maintenance
- Structured cabling
- Accounting and HR software management (Contpaqi, Comercial, Bancos, Tress)
- Coordinated relationships with service providers to improve service delivery.
- Project leader for Tijuana site and Production
Education
Bachelor of Engineering Technology - Software Development Engineering
Step Academy
Tijuana, B.C., Mexico02-2022
Bachelor of Science - Informática
Universidad Autónoma De Baja California
Tijuana B.C., MExico09-2007
Skills
- IT security compliance
- Support experience, networks, computers, printers, software development for maintenance Job control
- Project leadership
- Knowledgeable in Word, Excel, Access, Power point, Visio, Publisher, Project, Office 365, Office 2019, 2016, 2013
- Knowledgeable in MS SQL server, Windows Server 2008, 2012, 2016, 2019, Active Directory, DNS, DHCP server, VMware
- Visual Studio and NET, C, C, C#, PHP, JavaScript, OOP
- Knowledgeable in Windows XP, Vista, 7, 8, 81, 10, OS X
- Structured cabling
- Database administration
- Client/User support
- Provider/Client relations
- Ease of learning
- Responsible, dynamic, creative proactive and analytical thinking
- Stable labor relationships
- IT infrastructure management
Certification
- Auditor Interno para ISO 9001,13485,14001 y IATF 16949, 01/01/19
- Six Sigma Green Belt, 03/01/19
- Problem solving tools, 10/01/19
Languages
English
Proficient (C2)
C2
Spanish
Native
Native
Personal Information
- Age: 47
- Date of Birth: 07/14/79
- Nationality: Mexican
- Visa Status: Yes, Turista, B1/B2, in process of US I-551 (Permanent residence)
Timeline
IT Analyst
Surgical Specialties Mexico S. de RL de CV
08.2022 - Current
IT Specialist
Thermometrics México SA. De CV.
05.2012 - 07.2022
Bachelor of Engineering Technology - Software Development Engineering
Step Academy
Bachelor of Science - Informática
Universidad Autónoma De Baja California