Victor Manuel Martinez Lopez
Senior Network Engineer
Guadalajara
Summary
Experienced with advanced network design and implementation. Utilizes in-depth knowledge of network security to protect sensitive data and ensure system integrity. Track record of effectively troubleshooting and resolving complex network issues, ensuring optimal performance and reliability.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Sr. Network Engineer
Tata Consultancy Services
05.2022 - Current
- Proactively monitoring network performance, analyzing key metrics such as latency, jitter, packet loss, and link availability, and configuring alerts to detect failures in Edge devices and connections (MPLS, Internet, LTE/5G).
- Collaborate with ISPs and vendors to escalate complex issues while documenting root cause analysis (RCA) and solutions in ticketing systems like ServiceNow.
- Responsible for monitoring, managing, and troubleshooting software-defined wide area networks (SD-WAN) using platforms like Cisco Meraki, Silver Peak, VeloCloud, and VMware SD-WAN.
- Monitored network performance and provided network performance statistical reports for both real-time and historical measurements.
- Design and implementation of network monitoring solutions to ensure optimal network performance and availability.
- Configuration of network devices such as routers and switches, to meet monitoring requirements.
- Maintenance of network performance metrics, trending analysis, and reports to identify potential network issues.
- Troubleshooting complex network problems and working with cross-functional teams to resolve incidents.
- In-depth knowledge of network protocols, technologies, and topologies, including TCP/IP, DNS, DHCP, OSPF and BGP.
- Managed and troubleshot Cradle point and Aruba access Points wireless devices on Citrix and Aruba VPN.
- Maintenance of network documentation, including network topology, configurations, and performance data.
- Planning and execution of network upgrades, including hardware and software upgrades, to maintain network performance and support evolving business requirements.
- Working with Cisco Nexus 9k, 7k, 5k, catalyst switches Using monitoring tools to track network performance (e.g., bandwidth usage, latency, and packet loss).
- Identifying anomalies or potential issues in network traffic.
- Diagnosing and resolving connectivity or performance issues.
- Responding to outages or alerts from monitoring systems.
- Coordinating with IT teams to ensure seamless integration of applications and systems.
- Assisting in planning for network expansions or upgrades.
- Provided support in troubleshooting and diagnosing connectivity and performance issues on fiber optic networking equipment.
Network Engineer
Softtek
08.2019 - 04.2022
- Proactively monitoring network performance, analyzing key metrics such as latency, jitter, packet loss, and link availability, and configuring alerts to detect failures in Edge devices and connections (MPLS, Internet, LTE/5G).
- Configuration of network devices.
- Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
- Performing disaster recovery operations and data backups when required.
- Protecting data, software, and hardware by coordinating, planning, and implementing network security measures.
- Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.
- Replacing faulty network hardware components when required.
- Maintaining, configuring, and monitoring virus protection software and email applications.
- Monitoring network performance to determine if adjustments need to be made.
- Conferring with network users about solving existing system problems.
- Operating master consoles to monitor the performance of networks and computer systems.
- Coordinating computer network access and use.
- Designing, configuring, and testing networking software, computer hardware, and operating system software.
- Working with Cisco Nexus 9k, 7k, 5k, catalyst switches Operating Meraki to troubleshoot MX devices and access points on different sites
Help Desk
Tech Mahindra
05.2018 - 09.2018
- Monitored network performance and provided network performance statistical reports for both real-time and historical measurements.
- Recommended network security standards to management.
- Helped on account problems of the clients
Education
Bachelor - Systems Engineering
Universidad Politecnica de Aguascalientes
Aguascalientes, Aguascalientes04.2018
Skills
Network troubleshooting expertise
Firewall management
Internet protocol suite (TPC/IP)
Quality of service management
DNS and DHCP administration
Data center networking
Vendor relationship management
Routing protocols expertise
Network security implementation
VLAN aggregation
Firewall management tools
Virtual private networks
Layer-2/3 protocols
Tools
- Firewalls: WatchGuard
- SD-WAN: Silver Peak, Citrix SD-WAN.
- Connectivity: Cradlepoint LTE.
- Switching: Cisco, Aruba HP.
- Wireless Management: Aruba AirWave, Cisco WLC.
- Security: Zscaler
Timeline
Sr. Network Engineer
Tata Consultancy Services
05.2022 - Current
Network Engineer
Softtek
08.2019 - 04.2022
Help Desk
Tech Mahindra
05.2018 - 09.2018
Bachelor - Systems Engineering
Universidad Politecnica de Aguascalientes
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