Victor Hugo Pacheco Pulido
Medical Interpreter
Durango, Durango
Summary
My name Victor Hugo Pacheco Pulido I'm 41 years of age. I currently reside in the City of Durango México. I was raised in Dallas Texas I lived there for about 21 years. I'm working in the field of interpretación for about 3 years now. As of now I'm doing medical interpretación and I enjoy it very much
Overview
5
5
years of professional experience
1
1
Language
Work History
Medical Interpreter
Human Quality
Tijuana
03.2022 - 02.2024
I would help translate medical provider calls to spanish speaking patients
Customer Service Representative
Teleperformance Centauro
Durango Dgo.
05.2019 - 01.2021
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Conducted regular quality assurance checks on interactions with customers to ensure agents were meeting established guidelines and standards for service excellence.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Diploma - General
Richardson High School
Richardson TexasNo -
Richland College
Dallas Texas Skills
Cultural insight
undefinedTimeline
Medical Interpreter
Human Quality
03.2022 - 02.2024
Customer Service Representative
Teleperformance Centauro
05.2019 - 01.2021
Diploma - General
Richardson High School
No -
Richland College
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