VICTORIA VALENTINA PÉREZ DÍAZ
Mexico City
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
16
16
years of professional experience
Work History
HR Manager
Evident Scientific
03.2022 - Current
- Managed employee disputes by employing conflict resolution techniques.
- Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
HR Generalist
Versatilidad Comercial
08.2021 - 02.2022
- Reviewed and screened applicant resumes to identify qualified candidates.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
Preschool Cordinator
Instituto Sanford
08.2018 - 07.2021
- Entered data, generated reports, and produced tracking documents.
- Coached teachers through day-to-day work and complex problems.
- Gathered and organized materials to support operations.
- Set priorities and problem-solved workflow issues to maintain rapport with parents and teachers.
- Prepared agendas and took notes at meetings to archive proceedings.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Training and Development Manager
Insurance companies (Prudential and SMNYL)
07.2010 - 07.2018
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Conducted research and analysis of learning needs of employees to develop targeted training programs.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
HR Analyst
Coca Cola FEMSA
08.2007 - 08.2010
- Documented business processes and analyzed procedures to align with changing business needs.
- Incorporated employee feedback to improve processes and strategize long-term business plans.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Implemented process improvements to automate office operations.
Education
Bachelor of Science - Psychology
Universidad Anahuac
Mexico City12.2008
Skills
- Personnel Recruitment
- Training and Development
- Benefits and Compensation Management
- New Employee Orientation
- HR Policies
- Health and Safety Programs
Languages
English
Advanced (C1)
Timeline
HR Manager
Evident Scientific
03.2022 - Current
HR Generalist
Versatilidad Comercial
08.2021 - 02.2022
Preschool Cordinator
Instituto Sanford
08.2018 - 07.2021
Training and Development Manager
Insurance companies (Prudential and SMNYL)
07.2010 - 07.2018
HR Analyst
Coca Cola FEMSA
08.2007 - 08.2010
Bachelor of Science - Psychology
Universidad Anahuac
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