Victor Macias
San Ysidro, CA
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
The Lot
05.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system such as Square, Vista and Toast to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers, maintained clean and organized dining areas and set positive tone for entire dining experience.
- Resolved customer complaints promptly and professionally.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays and silverware.
Front of House Server
Lolitas Mexican Food
09.2020 - 05.2021
- Carried out complete opening, closing and shift change duties.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Bachelor of Science - Aerospace Engineering
San Diego State University
San Diego, California05.2025
Associate of Science - Aerospace Engineering
Southwestern College
Chula Vista, California05.2022
High School Diploma -
Los Altos High School
Los Altos, California06.2015
Skills
- Stocking and Replenishing
- Price Memorization
- Wine Service
- Suggestive Selling
- High-Volume Dining
- Hospitality Service Expertise
- Cool Under Pressure
- Cash Handling
- Warm and Friendly
Certification
- Certified Food Handlers Card.
- Certified Alcoholic Beverage Control.
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Server
The Lot
05.2021 - Current
Front of House Server
Lolitas Mexican Food
09.2020 - 05.2021
Bachelor of Science - Aerospace Engineering
San Diego State University
Associate of Science - Aerospace Engineering
Southwestern College
High School Diploma -
Los Altos High School
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