Victor Manuel Sanchez
Marketing/Sales/Virtual Assistant
Irapuato
Summary
Proven in driving business growth at Jacob McComber - Agency Immersive, I excel in customer service and CRM platforms. My expertise in business development and a knack for building strong client relationships led to significant project success. Adept at team leadership and innovative campaign management, I consistently enhance client satisfaction and operational efficiency.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Business Development, Appointment Setting, VA
Jacob McComber - Agency Immersive
Calgary, Alberta
11.2022 - 12.2024
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Handled different CRMs and marketing platforms.
- Meeting with potential clients via Zoom as a prescreening process.
- Cold/warm calling.
- Lead generation.
- Managing schedules and scheduling leads/clients.
- Overseeing projects and being on top of dates or clients' requests.
- Managing the office email inbox.
Appointment Agent
Evolved Agents
Calgary, Alberta
11.2021 - 10.2022
- Managed appointment calendar effectively, ensuring optimal utilization of resources and avoiding double bookings.
- Enhanced client satisfaction with timely scheduling and rescheduling of appointments, ensuring smooth operations.
- Developed rapport with clients through empathetic listening skills and genuine concern for their needs, leading to high levels of customer satisfaction.
- Utilized CRM systems proficiently for efficient data entry and retrieval during appointment management tasks.
- Maintained accurate records of client interactions, updating information as needed for future reference.
- Warm calling.
Appointment Setter
PowerISA
Uruapan, Michoacan
01.2021 - 11.2021
- Set appointments with salespeople and potential customers.
- Enhanced customer relationships through timely and professional follow-ups with prospective clients.
- Developed strong rapport-building skills through daily interaction with diverse clientele over the phone.
- Acted as first point of contact and set appointments for prospective clients.
- Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
- Utilized CRM system to track and manage leads, keeping appointments organized.
- Scheduled and confirmed appointments and meetings for senior management team.
Education
No Degree - Teaching English As A Second Language
DaVinci University
Mexico City, Mexico 01.2024 - Current
High School Diploma -
Green Hill School
Chehalis, Washington 01.2024 - 01.2024
Skills
Competitive analysis
Proposal writing
Innovation management
Customer service
Business development and planning
Team leadership
Sales and marketing
CRM platforms
Cold calling
Project management
Campaign management
Timeline
No Degree - Teaching English As A Second Language
DaVinci University
01.2024 - Current
High School Diploma -
Green Hill School
01.2024 - 01.2024
Business Development, Appointment Setting, VA
Jacob McComber - Agency Immersive
11.2022 - 12.2024
Appointment Agent
Evolved Agents
11.2021 - 10.2022
Appointment Setter
PowerISA
01.2021 - 11.2021
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