Victor Manuel Torres Sotelo

Major functions of job are to ensure that protected individuals are guaranteed greatest degree of safety for any assets and services in their best interest; ensure timely submission of all required reports (including financial reports and accounting) to appointing court and to persons served by guardianship fiscal agent; manage guardianship correspondence, submit monthly billable time, manage Medicaid billing to guardianship contractor; and attend monthly client case review meetings.

• Developed and deepened relationships with college campus representatives to meet with graduating seniors for recruitment.
• Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
• Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
• Verified applicant references and employment details.
• Facilitated all new employee orientations to foster positive team attitude.
• Developed lists of qualified candidates for corporate hiring managers.
• Advised, coached and counseled managers and staff to support human resources policies, procedures, programs and labor relations.
• Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
• Maintained filing system of current, prospective and future positions.
• Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
• Evaluated strengths and weaknesses of candidates through effective screening processes.
• Pre-screened resumes prior to sending to corporate hiring managers for consideration.

• Coordinate with hiring managers to identify staffing needs.
• Determine selection criteria.
• Source potential candidates through online channels (e.g. Social platforms and professional networks)
• Plan interview and selection procedures, including screening calls, assessments and in-person interviews.
• Plan interview and selection procedures, including screening calls, assessments and in-person interviews
• Assess candidate information, including resumes and contact details, using Applicant Tracking System
• Design job descriptions and interview questions that reflect each position’s requirements
• Lead employer branding initiatives
• Organize and attend job fairs and recruitment events
• Forecast quarterly and annual hiring needs by department
• Foster long-term relationships with past applicants and potential candidates

Customer Care Specialists responsible for assisting customers on wide range of topics including payments and billing, product features, and technical support. ... Product features - assist customers with pay-per-view orders, change programming packages, equipment upgrades, and general questions.

• Cultivated customer loyalty, promoted repeat customers and improved sales.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
• Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
• Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Educated customers on promotions to enhance sales.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.

Quality Control Supervisor oversees and monitors inspection and testing of materials, parts, and products to ensure adherence to established quality standards. Establishes inspection protocols, defines sampling procedures, and determines equipment and mechanisms to be used in testing process.

• Improved quality processes for increased efficiency and effectiveness.
• Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
• Devised specifications for processes.
• Sorted product and provided expertise on non-conforming product requirements.
• Provided observations, took measurements and performed tests at various stages according to quality control plan.
• Managed and archived quality documentation and participated in internal and external quality audits.
• Updated quality control standards, methods and procedures to meet compliance requirements.
• Adhered to all legal, safety and health standards.
• Validated new methods and equipment to properly integrate improved strategies into quality control processes.
• Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
• Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
• Directed consistent measuring, inspection and testing procedures and tabulated data for detailed reports.
• Coordinated disposal of discrepant materials unsuitable for rework or recycling.
• Trained personnel in proper sampling techniques, raw materials testing protocols and finished product inspection and testing strategies.
• Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
• Rejected defective products and approved correct products.
• Increased customer satisfaction through adherence to all quality standards and customer requirements.
• Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.

Quality control inspectors check quality of incoming and outgoing materials or products for company, as well as production procedures. This job involves tasks such as running tests, keeping record of defects, analyzing products, and overseeing procedures.

• Monitored performance and generated reports detailing quality of product and defect rates.
• Created and deployed best practices to improve efficiency and reduce defects.
• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
• Monitored production processes to gain understanding of problematic steps and rectify issues.
• Noted trends in product quality and functionality to determine problem areas and plan for improvements to processes.
• Performed visual inspections and non-destructive tests where appropriate.
• Streamlined QA processes by working closely with development teams and staying abreast of changing product demands.
• Used hand tools, instruments, gauges and equipment to complete accurate measurements and noted results for official records.
• Evaluated items to assign grades and marked quality level, rejection status or acceptance.
• Conducted tests and diagnostic procedures using tools such as analyzers, multimeters and power supplies.
• Performed daily inspection rounds throughout facilities to check on all equipment and machinery.
• Checked color, shape, texture and grade of products and materials against established templates, charts and samples.

Line leaders oversee manufacturing activities within their departments. Manage production assembly lines, assist their teams to complete orders, and prepare reports. May be employed in various settings, ranging from factories and warehouses to production facilities.

• Followed good manufacturing processes (GMPs).
• Checked machines using prescribed gauges, jigs and fixtures to measure close tolerances.
• Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
• Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
• Prioritized employee safety to reduce incidents.
• Made recommendations for new or revised processes and supported implementation.
• Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
• Set up machining, performed required maintenance and made adjustments to machines.
• Collaborated with internal teams to streamline operations across materials handling, production and shipping.
• Monitored and verified quality in accordance with statistical process or other control procedures.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.

Assistant team leader ensures daily responsibilities are accomplished by employees on assigned work shift. This includes delegating daily tasks, answering employee questions and resolving issues. ... At end of each shift, assistant team leader completes all necessary reports for supervisor's review.

• Exceeded goals through effective task prioritization and great work ethic.
• Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
• Proved successful working within tight deadlines and fast-paced atmosphere.

Packaging and filling machine operators are responsible for running machines that prepare products. In addition to filling containers, these machines typically seal them and weigh them, and may prepare them in other ways as well. Most important ability for packaging machine operator is mechanical skills.

• Ran heavy duty lathes, boring machines, mills, planers and grinders to craft products.
• Dismantled machinery to access, remove and replace worn components and keep production within optimal tolerances.
• Maximized productivity by keeping detailed production records and identifying hold-ups.
• Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
• Set accurate feed rates and trimming protocols to maintain efficient production and meet schedule demands.
• Set appropriate stops and guides to specified lengths as indicated by scale, rule or template.
• Assessed equipment after each production run, performing preventive maintenance to keep machines running smoothly.
• Updated daily production logs with timely and accurate information, regularly informing management of special incidents or non-conformance issues.
• Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
• Maintained machines within work area, complying with company and OSHA safety rules and regulations.
• Monitored machines during operation to detect sounds of malfunctioning or excessive vibration and adjusted machines or replaced tools to eliminate problems.

Most packers work in warehouse environment, preparing finished products for packaging and shipment. Typically, packer will be assigned to specific area, retrieve items needed from inventory, check that are in good condition, wrap them securely, and pack them for shipping.

• Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
• Loaded merchandise into specific packages suited for product dimensions.
• Built and wrapped pallets to secure shipment with freight carriers.
• Checked products for damage or other issues before packing into boxes.
• Compared shipment contents with orders to confirm accuracy.
• Organized items on racks, shelves and bins to maintain established order.
• Created shipping labels to complete daily order processing.
• Compared received packages against shipping documents.
• Labeled and shrink-wrapped pallets for shipment.
• Packed, weighed and shipped items per customer specifications.
• Streamlined material delivery processes which increased efficiency and reduced downtime.
• Affixed proper postage to each package to prepare for shipping.
• Shipped material and performed boxing, packing, labeling and preparation of any related documents.
• Wrapped pallets in shrink wrap prior to loading.
• Prepared orders accurately by processing requests, pulled materials from warehouse, packing boxes, and prepared shipments.
• Packed and shipped items securely and effectively to minimize breakage.
• Operated manual pallet jacks and forklifts to move and store materials.
• Used protective equipment such as moving pads and plastic wrap to prevent product damage.
• Reviewed orders to verify products met specifications.