Viktorie Safandova
Pilsen
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Private Yoga Instructor
Self-employed
11.2023 - Current
- Demonstrated yoga poses and provided verbal cues and adjustments to help students improve alignment and technique.
- Provided guidance and instruction on breathing techniques, meditation and other elements of yoga practice.
- Planned and led yoga classes by selecting appropriate poses and sequences to meet abilities of individual students.
- Explained different yoga styles and poses to students.
- Maintained positive relationships with class members through personalized and knowledgeable service.
- Arrived early to set up room, greet students, and answer questions.
- Offered one-on-one or small-group instruction for students needing additional attention and support.
- Built relationships with students to boost rapport and word-of-mouth referrals.
Food and Beverage Supervisor
Relais & Château Wickanninish Inn
08.2022 - 08.2023
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Planned operations to effectively cover needs while controlling costs and maximizing service.
- Worked with qualified chef to diversify menu with new offerings.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
Barista
Evelyns Coffee Bar
11.2021 - 05.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Used POS system to accurately enter orders and process payments.
Bistro Supervisor
Pivstro Brewhemian Beer Bistro
06.2020 - 08.2021
- Maintained compliance with health, safety, sanitation and alcohol awareness standards.
- Assisted in monitoring inventory and controlling use of restaurant equipment.
- Delivered exceptional guest experiences and taught team how to handle different situations.
- Supervised, supported, scheduled and assigned daily work to bistro team members.
- Managed and monitored product quality, service and satisfaction trends, evaluated concerns and addressed issues to make improvements.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Team Leader
Restaurant Slavia
05.2019 - 09.2020
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
Sales Representative
Samsung
01.2018 - 11.2018
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Chef Internship
PRIMAVERA Hotel & Congress Centre
09.2014 - 06.2017
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Cooked memorable dishes that brought new customers into establishment.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
Education
No Degree - 200H Yoga Teacher Training
Costa Dulce
Nicaragua11.2023
High School Diploma -
Hospitality & Tourism High School
Czech Republic06.2016
Skills
- Client Assessment Proficiency
- Flexible Schedule
- Customer Service
- Workload Management
- Safety Understanding
- Equipment Use Instruction
- Safety Awareness
- Analytical Thinking
- Dependable and Responsible
- Supervision and leadership
- Public Speaking
- Microsoft Word
- Written Communication
- Multitasking Abilities
- Teamwork and Collaboration
- Flexible and Adaptable
- Google Drive
- Partner Yoga Techniques
- Breathing Techniques
- Pranayama Instruction
Certification
- Certified Yoga Instructor
- Certified Chef, Hotel & Tourism Academy - 2013-2017
Experience
I graduated Hotel and Tourism Academy back in 2017 as a certified chef. I have worked at numerous hotels in the front and back of house as an intern and later as an employee and supervisor. I have developed various key skills over the past decade of working in the food and beverage industry and consider management and customer service some of my biggest strengths. On top of this, I have gathered a lot of expertise as a barista, bartender and beer tap specialist over the years.
In recent years, I decided to combine my culinary background with my environmental interests and create a plant-based food blog in which I create and share new recipes. I aim to one day work in a plant-based kitchen with the objective of opening my very own establishment in the future.
After my most recent employment as a food and beverage supervisor in a Relais & Château resort in Canada, I decided to expand my experience and pursue my passion of yoga. For the past several years I have been practicing yoga and meditation, and recently having completed my 200 hour yoga instructing course In Nicaragua, I am now a certified yoga instructor, currently specializing in Vinyasa, Hatha and Pranayama breathing techniques. I am already teaching a number of private clients and wish to expand into teaching public classes at one or more studios in the near future.
Languages
Czech
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Private Yoga Instructor
Self-employed
11.2023 - Current
Food and Beverage Supervisor
Relais & Château Wickanninish Inn
08.2022 - 08.2023
Barista
Evelyns Coffee Bar
11.2021 - 05.2022
Bistro Supervisor
Pivstro Brewhemian Beer Bistro
06.2020 - 08.2021
Team Leader
Restaurant Slavia
05.2019 - 09.2020
Sales Representative
Samsung
01.2018 - 11.2018
Chef Internship
PRIMAVERA Hotel & Congress Centre
09.2014 - 06.2017
No Degree - 200H Yoga Teacher Training
Costa Dulce
High School Diploma -
Hospitality & Tourism High School
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