SAP
Virginia Castro Pachur
International Business And Comerce
Savannah, GA,Mexico
Summary
Highly organized Business Developer & Customer Service executive with strong interpersonal skills and the ability to work in professional team environments. Motivated by challenge, I´m looking to collaborate with an international company in the customer service area, that allow me to gain more experience by applying my skills and knowledge.
More than 4 years experience in the automotive field as customer service at Enerya, focused on managing international customers accounts.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Business Developer & Customer Service
Enerya
Santa Catarina, Nuevo Leon
01.2018 - 11.2022
- Responsible of Daimler and East Penn accounts.
- Customer main contact for support on current production batteries specifications, purchase orders and shipment status.
- Coordinate activities with product engineering department regarding new product development following customer requirements.
- Elaborate purchase orders and follow up subsequent tasks with planning, production, quality, purchasing, shipping and logistics departments to assure on time delivery.
- Weekly inventory audit to assure the optimal stock is available for upcoming requirements.
- Collaborate with existing customers to increase purchases of products and services.
Career Break Due to a Cultural Exchange Program
AuPair Care
Washington, D.C
03.2016 - 10.2017
- Worked with parents to develop and implement discipline programs to
promote positive behavior. - English courses focused on Professional Business Communication.
Real State Sales Assistant
Latitud Mexico
San Pedro, N.L.
09.2014 - 02.2016
- Collaborated with team members to achieve target results.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Education
MBA - Quality And Productivity
Universidad TecMilenio
Monterrey, N.L. 08.2020 - 08.2022
BBA - International Business And Commerce
Universidad TecMilenio
Monterrey, N.L. 09.2011 - 08.2013
Skills
Customer service and support
Software
SAI
Microsoft Office
Certification
Dale Carnegie
Timeline
MBA - Quality And Productivity
Universidad TecMilenio
08.2020 - 08.2022
Dale Carnegie
06-2019
Advanced Excel
03-2019
Business Developer & Customer Service
Enerya
01.2018 - 11.2022
Career Break Due to a Cultural Exchange Program
AuPair Care
03.2016 - 10.2017
Real State Sales Assistant
Latitud Mexico
09.2014 - 02.2016
BBA - International Business And Commerce
Universidad TecMilenio
09.2011 - 08.2013
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