Microsoft office
Viridiana Rojas Palacios
Licenciada En Relaciones Internacionales
Puebla, Mexico City
Summary
I am an eager and enthusiastic person always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Dynamic professional with experience at Camp Loyaltown, excelling in safety monitoring and first aid response. Proven ability to foster teamwork and enhance communication, leading to improved preparedness and client satisfaction. Skilled in training teams and managing emergency situations, ensuring a safe and supportive environment for all. CPR certified and committed to excellence.
Overview
2026
2026
years of professional experience
2
2
Languages
Work History
Lifeguard
Camp Loyaltown
06.2025 - 08.2025
- Monitored pool areas to ensure safety and compliance with regulations, effectively preventing accidents and injuries.
- Conducted regular safety drills and training sessions, fostering a culture of preparedness among team members.
- Provided immediate first aid response and emergency assistance, ensuring swift resolution of medical incidents.
- Maintained cleanliness and organization of pool facilities, contributing to a positive and safe environment for campers.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Sales Manager
Stationary & Haberdashery Famosos Gordos
2017 - 2025
- Assisted in the preparation of sales presentations and reports, streamlining communication between sales and marketing teams.
- Supported sales initiatives by managing customer inquiries and providing product information, enhancing client engagement and satisfaction.
- Developed and maintained customer relationships through regular follow-up, contributing to increased customer loyalty and repeat business.
- Trained new staff on sales protocols and product knowledge, fostering a cohesive team environment and enhancing overall performance.
- Improved client relations by promptly addressing inquiries and resolving issues.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Volunteered to help with special projects of varying degrees of complexity.
Camp Counselor
OTX Camp
05.2023 - 08.2023
- Led daily camp activities, fostering teamwork and collaboration among diverse groups of children, enhancing their social skills.
- Worked with children of varying age, interest, skill, and developmental levels.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Ordered and maintained all recreational equipment.
Professional Intership Reception Host
Casa VeeYuu
01.2023 - 05.2023
- Greeted and assisted guests professionally, ensuring a welcoming atmosphere and enhancing overall visitor experience.
- Managed appointment scheduling and coordination, optimizing front desk efficiency and improving workflow processes.
- Maintained accurate guest records and handled inquiries, contributing to streamlined operations and effective communication.
- Collaborated with team members to address guest needs promptly, fostering a supportive environment and enhancing service quality.
- Answered customer questions about hours, seating, and menu information.
Social Services Intern
National Institue of Migration
08.2020 - 02.2021
- Facilitated the development of community outreach programs, enhancing awareness and access to migration services for at-risk populations.
- Collaborated with multidisciplinary teams to provide comprehensive support services, improving client satisfaction and service delivery efficiency.
- Assisted in conducting needs assessments and intake interviews, ensuring accurate data collection and effective case management for clients.
- Data entry of migrant population
Education
Certificate of Completion - Occupational Health And Safety
American Red Cross
United States Of America 05.2001 -
Bachelor of Science - International Relations
Benemérita Universidad Autónoma De Puebla
Puebla City, Puebla, Mexico 05.2001 -
Graduate Certificate - Fligth Attendant
Escuela De Aviacion De Veracruz
Puebla, Mexico City, Mexico 05.2001 -
Skills
Safety monitoring
First aid response
Emergency assistance
Team training
Team collaboration
Communication skills
CPR certification
Software
Genially
Timeline
Lifeguard
Camp Loyaltown
06.2025 - 08.2025
Camp Counselor
OTX Camp
05.2023 - 08.2023
Professional Intership Reception Host
Casa VeeYuu
01.2023 - 05.2023
Social Services Intern
National Institue of Migration
08.2020 - 02.2021
Certificate of Completion - Occupational Health And Safety
American Red Cross
05.2001 -
Bachelor of Science - International Relations
Benemérita Universidad Autónoma De Puebla
05.2001 -
Graduate Certificate - Fligth Attendant
Escuela De Aviacion De Veracruz
05.2001 -
Sales Manager
Stationary & Haberdashery Famosos Gordos
2017 - 2025