Microsoft Excel
Viridiana Michelle De La Vega S.
Accountant
Campeche
Summary
Knowledgeable Accountant Assistant skilled handling wide range of accounting and administrative tasks. Proficient in Contpaqi and skilled in producing high-quality reports, documents, presentations and correspondence. Over 2 years of experience as an Accountant and 4 years of experience as a Quality Auditor and diligent, detail-oriented approach.
Overview
7
7
years of professional experience
1
1
Language
Work History
Property Damage Claims Representative
Alinsco Insurance
01.2024 - Current
- Managed sensitive situations with tact and professionalism, maintaining positive relationships between th company and claimants even during difficult negotiations.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Managed caseload of diverse property damage claims, prioritizing workloads to meet deadlines and maintain productivity levels.
- Examined claims forms and other records to determine insurance coverage.
Quality Auditor
Alinsco Insurance
5 2020 - 01.2024
- Responsible for organizing day-to-day tasks and monthly schedule for the team.
- Mentored junior auditors, sharing knowledge and best practices to foster their professional growth within the team.
- Performed observations and evaluated supporting documents to supplement audit findings.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems and provided monthly reports for quality improvement.
- Monitored departmental forms for compliance to submissions rules and guidelines.
Senior Checks Auditor
Alinsco Insurance
05.2020 - 01.2024
- Initiated comprehensive account assessments to check viability, stability, and profitability of business operations.
- Administered auditing program to address risks and evaluate compliance with regulatory requirements.
- Followed established auditing processes to meet internal and regulatory requirements.
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Identified opportunities for cost savings through careful review of expense reports, contracts, and invoices.
Customer Service Representative
Alinsco Insurance.
11.2019 - 05.2020
- Responded to customer requests for products, services, and company information.
- Answered constant flow of customer calls and answered constant flow of customer e-mail with minimal wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Accountant Assistant
Proyectos Y Suministros Especializados Del Sureste SA De CV
05.2017 - 07.2019
- Processed payroll by validating work hours and attendance of employees.
- Helped prepare month-end and year-end closings.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Documented business expenses and sales.
- Used spreadsheets to track data and produce charts.
- Reconciled company accounts for credit cards, employee expenses, and commissions.
- Completed financial reports, providing insight into performance, operations, and cash flow.
Education
High School Diploma - High School
Lic. Ermilo Sandoval Campos
Campeche 08.2013 - 2016.08
Public Accountant -
Universidad Interamericana Para El Desarrollo
Campeche 09.2016 - 2019.10
Skills
Training and coaching
Organizational Skills
Active listening
Attention to Detail
Multitasking Abilities
Leadership skills
Software
CONTPAQi Contabilidad
CONTPAQi Facturas
CONTPAQi Nominas
Microsoft Word
Timeline
Property Damage Claims Representative
Alinsco Insurance
01.2024 - Current
Senior Checks Auditor
Alinsco Insurance
05.2020 - 01.2024
Customer Service Representative
Alinsco Insurance.
11.2019 - 05.2020
Accountant Assistant
Proyectos Y Suministros Especializados Del Sureste SA De CV
05.2017 - 07.2019
Public Accountant -
Universidad Interamericana Para El Desarrollo
09.2016 - 2019.10
High School Diploma - High School
Lic. Ermilo Sandoval Campos
08.2013 - 2016.08
Quality Auditor
Alinsco Insurance
5 2020 - 01.2024
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