Wendy Valenzuela Sanchez
Ciudad Juárez
Summary
A dynamic IONM Specialist with a proven track record at 1Point Medical, I excel in problem-solving and team collaboration. My expertise in [software] and adeptness in coaching have driven significant improvements in customer satisfaction and staff performance. Known for adaptability and professionalism, I've successfully implemented training programs that enhanced team productivity and employee retention.
Overview
1
1
year of professional experience
1
1
Certification
Work History
IONM Specialist
1Point Medical
07.2024 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Improved team collaboration by initiating regular strategy meetings.
- Developed training materials to enhance staff proficiency and productivity.
- Facilitated workshops for professional development of junior staff members.
- Generated reports detailing findings and recommendations.
- Evaluated staff performance and provided coaching to address inefficiencies.
Education
Medical Specialty - PM&R
Universidad Autonoma De Nuevo Leon
Monterrey, Nuevo León, Mexico03-2023
M.D. - General Studies
Universidad De Guadalajara
Guadalajara, Jalisco, Mexico06-2018
Skills
- Proficient in [software]
- Expert in [software]
- Coaching and mentoring
- Self motivation
- Continuous improvement
- Reliability
- Knowledge sharing
- Problem-solving aptitude
Certification
- Advanced Cardiac Life Support Certification (ACLS)
- Basic Life Support Certification (BLS)
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Elementary (A2)
German
Beginner (A1)
Timeline
IONM Specialist
1Point Medical
07.2024 - Current
Medical Specialty - PM&R
Universidad Autonoma De Nuevo Leon
M.D. - General Studies
Universidad De Guadalajara
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