William Kelleher Cortés
Estudiante De Licenciatura En Inteligencia De Negocios
Zapopan,JAL
Summary
As a Business Intelligence student, I am driven by responsibility, adaptability, and continuous learning. I perform well in fast-paced environments and bring strong attention to detail. My background includes customer service at Teleperformance, sales and logistics at VapeMate, and SEO strategy at LawRank, where I supported better online visibility for clients. Through both work and university projects, I have continued building skills in data analysis and business tools such as Python, R, SQL, Power BI, and Tableau.
Overview
5
5
years of professional experience
14
14
Certificates
8
8
years of post-secondary education
Work History
Atencion al Cliente
Teleperformance
01.2020 - 05.2020
- Campaña de atencion al cliente de AT&T USA
Encargado De Ventas Y Logistica
VapeMate
08.2020 - 08.2021
Community Manager
VapeMate
01.2021 - 02.2022
Asesor Inmobiliario
Inmobiliaria Grupo Giz
08.2023 - 07.2024
Education
High School Diploma -
Tecnológico De Monterrey
Ciudad De México 08.2016 - 06.2019
Francés
Campus Langues
Paris, France 01.2023 - 03.2023
Ingeniería En Mecatrónica
Tecnológico De Monterrey
Guadalajara, Jalisco, Mexico 08.2023 - 12.2023
Licenciatura En Inteligencia De Negocios
Tecnológico De Monterrey
Guadalajara, Jalisco, Mexico 02.2022 - 07.2026
Skills
Python
R
SQL
Tableau
Power BI
Google Looker Studio
Oracle Cloud
DBeaver
XAMMPP
R Studio
Azure
Databricks
Microsoft and Google Workplace
AI (ChatGPT, Claude, Gemini, Deepseek, Grok, etc)
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
German
Beginner (A1)
Certification
Mark Rober Creative Engineering
Timeline
Introduction to Databricks
04-2026
Introduction to SQL
03-2026
Intermediate SQL
03-2026
Introduction to DAX in Power BI
11-2025
Microsoft Azure Fundamentals
10-2025
Joining Data with dplyr
03-2025
Introduction to Data Visualization with ggplot2
03-2025
Data Manipulation with dplyr
03-2025
Intermediate R
03-2025
String Manipulation with stringr in R
03-2025
Google Data Analytics Professional Certificate
02-2025
Codecademy Introduction to Cybersecurity
10-2024
Google AI Essentials
10-2024
Mark Rober Creative Engineering
09-2024
Asesor Inmobiliario
Inmobiliaria Grupo Giz
08.2023 - 07.2024
Ingeniería En Mecatrónica
Tecnológico De Monterrey
08.2023 - 12.2023
Francés
Campus Langues
01.2023 - 03.2023
Licenciatura En Inteligencia De Negocios
Tecnológico De Monterrey
02.2022 - 07.2026
Community Manager
VapeMate
01.2021 - 02.2022
Encargado De Ventas Y Logistica
VapeMate
08.2020 - 08.2021
Atencion al Cliente
Teleperformance
01.2020 - 05.2020
High School Diploma -
Tecnológico De Monterrey
08.2016 - 06.2019