William Millard
Springfield,CMX
Summary
Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Freelancer
YouTube
06.2022 - Current
- Strengthened client relationships with consistent communication and timely project updates.
- Developed customized solutions to address unique client needs, resulting in repeat business and referrals.
- Secured new business opportunities through targeted outreach efforts and persuasive presentations.
- Mentored junior team members, providing guidance on best practices and techniques for success in the freelance industry.
Customer Service Representative
Titanic Branson
02.2022 - 06.2022
- Sought ways to improve processes and services provided.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
Housekeeping Supervisor
Westgate Resorts
05.2021 - 02.2022
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Developed and maintained comprehensive inventory system to track equipment and supplies.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
- Placed orders for housekeeping supplies and guest toiletries.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Addressed customer feedback and complaints to maximize satisfaction.
- Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
Stocker
Walmart
06.2020 - 05.2021
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Safely and securely loaded items to prevent damage during transport.
- Created and enforced detailed organization processes to increase quality and service standards.
- Maintained stockroom records and generated reports for management.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Stocked shelves to match planogram images and instructions.
Education
High School Diploma -
Hillcrest High School
Springfeild Mo06.2003
Skills
- Decision-Making
- Conflict Resolution
- Active Listening
- Customer Service
- Supervision and leadership
- Calm Under Pressure
- Excellent Communication
- Relationship Building
- Dependable and Responsible
- Attention to Detail
- Organizational Skills
Basketball, Weight lifting and running,
I love to be active to stay in shape.
Timeline
Freelancer
YouTube
06.2022 - Current
Customer Service Representative
Titanic Branson
02.2022 - 06.2022
Housekeeping Supervisor
Westgate Resorts
05.2021 - 02.2022
Stocker
Walmart
06.2020 - 05.2021
High School Diploma -
Hillcrest High School
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