Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
William Ulises Guillen

William Ulises Guillen

Calexico

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Overview

20
20
years of professional experience

Work History

School Administrative Officer

CECYTE High School
09.2008 - Current
  • Supported teachers in learning and applying new skills through meaningful professional development.
  • Supervised, assessed and mentored teachers and paraprofessionals.
  • Coordinated school facility use with maintenance personnel to achieve equitable access.
  • Set academic and behavioral standards for students.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.

Operations Supervisor

Cinepolis Corporate
06.2005 - 02.2008
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Motivated and trained employees to maximize team productivity.
  • Managed internal operational standards and productivity targets.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.

Stockist

Disposable Warehouse
01.2004 - 03.2005
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.

Education

Bachelor of Science - Communication Sciences

Universidad Autonoma De Baja California
Mexicali B.C.
07.2007

High School Diploma -

CBTIS 21
Mexicali B.C.
07.2001

Skills

  • Educational Guidelines
  • Institutional Effectiveness
  • Goal Planning
  • School Community Relations
  • Administrative Management
  • Operational Planning

Languages

Spanish
Bilingual or Proficient (C2)
English
Elementary (A2)

Timeline

School Administrative Officer

CECYTE High School
09.2008 - Current

Operations Supervisor

Cinepolis Corporate
06.2005 - 02.2008

Stockist

Disposable Warehouse
01.2004 - 03.2005

Bachelor of Science - Communication Sciences

Universidad Autonoma De Baja California

High School Diploma -

CBTIS 21
William Ulises Guillen