Harold Thompson
Grand Prairie
Summary
Dynamic sales professional with a proven track record at Fortress Security, excelling in relationship building and customer service. Skilled in utilizing CRM software to enhance client interactions and drive sales growth. Recognized for delivering impactful product demonstrations and fostering strong client relationships, contributing to increased customer satisfaction.
Overview
18
18
years of professional experience
Work History
Salesperson
Erie Home Roofing Company
07.2024 - 11.2025
- Assisted customers in product selection and provided tailored recommendations based on individual needs.
- Demonstrated product features and benefits to enhance customer understanding and engagement.
- Managed inventory levels, ensuring accurate stock availability for customer demands.
- Collaborated with team members to achieve sales goals and improve overall office performance.
- Identified client needs through effective communication, leading to tailored product recommendations.
Commercial Sales Representative
Fortress Security
02.2023 - 06.2024
- Developed strong client relationships through effective communication and product education.
- Conducted market research to identify potential leads and customer needs.
- Delivered product demonstrations, showcasing features and benefits to prospective clients.
- Collaborated with cross-functional teams to enhance sales strategies and customer service.
Commercial Sales Representative
Vector Security
12.2020 - 02.2023
- Managed customer accounts, ensuring satisfaction and addressing concerns promptly.
- Utilized CRM software to track sales progress and manage client interactions efficiently.
- Assisted in negotiating contracts, contributing to favorable terms for both clients and company.
- Participated in training sessions to enhance product knowledge and sales techniques.
Residential Sales Representative
HomePro Technology
02.2008 - 08.2021
- Developed and maintained relationships with clients to enhance customer satisfaction and loyalty.
- Conducted in-home consultations to assess client needs and recommend appropriate technology solutions.
- Collaborated with installation teams to ensure timely delivery of products and services.
- Trained new sales representatives on product features, benefits, and effective selling techniques.
Education
Bachelor of Arts - Communications
North Carolina State University
Raleigh, NCSkills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Effective Sales Closer
Accomplishments
- Achieved maximum results in sales through effective communications and great product knowledge while still training others.
Volunteer work
- Developed training materials for new volunteers, fostering skill development and retention.
Timeline
Salesperson
Erie Home Roofing Company
07.2024 - 11.2025
Commercial Sales Representative
Fortress Security
02.2023 - 06.2024
Commercial Sales Representative
Vector Security
12.2020 - 02.2023
Residential Sales Representative
HomePro Technology
02.2008 - 08.2021
Bachelor of Arts - Communications
North Carolina State University