Ximena Llanos Ramirez
FLIGHT ATTENDANT
Tlalnepantla
Summary
Enthusiastic and dedicated professional with expertise in customer service and sales, backed by specialized training in aeronautical administration. Proficient in English (B2) with a proven ability to communicate effectively with diverse clientele. Eager to contribute to the aviation industry by delivering exceptional service while ensuring safety and operational efficiency.
Overview
3
3
years of professional experience
Work History
Salesperson/Cashier
Casa Bruna
10.2024 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Implemented effective sales strategies to maximize revenue generation.
Sales Promoter
AdloAzh MKT
12.2023 - 08.2024
- Represented premium brands such as Clinique, Estée Lauder, and The Ordinary.
- Provided personalized customer consultations to identify needs and recommend suitable products.
- Enhanced brand visibility through engaging with diverse clients.
Retail Sales Associate
Sanborns Hermanos S.A. De C.V.
11.2021 - 07.2022
- Advised customers in the watches and photography department, ensuring an excellent shopping experience.
- Managed payments and handled cash registers across multiple departments.
- Organized displays to improve product visibility and enhance customer interaction.
Education
Aeronautical Administration - Customer Service
Aeroméxico Formación
CDMX 05.2001 -
Skills
Strong interpersonal and communication abilities
Proficient in customer service, retail sales, and handling financial transactions
Knowledge of safety protocols and situational awareness in aviation settings
Excellent problem-solving and adaptability under pressure
Team-oriented, proactive, and punctual
Languages: Spanish (native), English (B2 level)
Timeline
Salesperson/Cashier
Casa Bruna
10.2024 - Current
Sales Promoter
AdloAzh MKT
12.2023 - 08.2024
Retail Sales Associate
Sanborns Hermanos S.A. De C.V.
11.2021 - 07.2022
Aeronautical Administration - Customer Service
Aeroméxico Formación
05.2001 -