Summary
Work History
Education
Skills
Languages
Timeline
Generic

Yael Gutierrez

Illinois

Summary

At Argents Express, I excelled as a Logistics Dispatcher, leveraging my freight management know-how and exceptional customer service skills to enhance delivery efficiency and client satisfaction. I spearheaded initiatives that significantly improved regulatory compliance and negotiated favorable carrier rates, showcasing my ability to blend technical expertise with strong interpersonal abilities for optimal operational outcomes.

Work History

Logistics Dispatcher

Argents Express
  • Maintained detailed records of all dispatched orders, ensuring accuracy in invoicing and regulatory compliance.
  • Continuously sought opportunities for professional development, staying current with industry trends and best practices to enhance overall job performance.
  • Managed high-volume transportation requests, ensuring timely and accurate delivery of goods to clients.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining open communication channels with clients.
  • Collaborated with warehouse teams to maintain proper inventory levels and minimize shipping delays.
  • Developed strong relationships with carriers, negotiating favorable rates and improving service reliability.
  • Analyzed shipment trends to anticipate future logistics needs and proactively adjust resources accordingly.
  • Coordinated daily logistics operations, optimizing routes for cost-effective and efficient deliveries.

Education

Bachelor - Tourism

University of London
Mexico
07.2020

Skills

  • Freight management Know-how
  • Geographical awareness
  • Regulatory compliance awareness
  • Inventory control expertise
  • Conflict resolution
  • Documentation management
  • Logistics software
  • Logistical operations
  • Trucking dispatching
  • Logistics management
  • Telephone etiquette
  • Staff training and development
  • Employee management
  • Oral and written communications
  • Documentation and paperwork
  • Customer relations
  • Warehousing environments
  • Dispatch of drivers
  • Team work scheduling
  • Schedule management
  • Work order preparations

Languages

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)

Timeline

Logistics Dispatcher

Argents Express

Bachelor - Tourism

University of London
Yael Gutierrez