Yahir Navarrete
Appointment Setter- Customer Service
Zihuatanejo,Guerrero
Summary
In my previous role, I worked as a freelancer, which allowed me to work remotely. This experience has equipped me with efficient strategies for time management and maintaining productivity in a remote work setup. I also have experience as an appointment setter and cold caller for various industries including real estate, life insurance, tax, and lighting, with half of the work being in business-to-business settings.
Overview
5
5
years of professional experience
Work History
Appointment Scheduler
TRIMLIGHT USA
06.2024 - 08.2024
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Pitched products and services to potential customers, securing new deals and sales opportunities.
- Overcame objections using friendly, persuasive strategies.
- Generated leads and established relationships with potential customers through outbound telephone calls.
- Set up appointments with interested customers according to schedule availability.
Appointment Setter- Sales
FAMILY FIRST LIFE LLC.
01.2024 - 06.2024
- Acted as first point of contact and set appointments for prospective clients.
- Scheduled and confirmed appointments and meetings for senior management team.
- Set appointments with salespeople and potential customers.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
- Communicated with management to provide feedback on value and productiveness of appointment setting process.
- Confirmed appointments, communicated with clients, and updated client records.
Appointment Setter
TAX SERVICE BUREAU
02.2023 - 11.2023
- Answered phone calls and answered questions from potential customers.
- Utilized CRM system to track and manage leads, keeping appointments organized.
- Acted as first point of contact and set appointments for prospective clients.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
- Set appointments with salespeople. (WEBINAR)
Appointment Setter- In & Out Bound Cold Caller
US DIRECT HOME BUYERS
01.2022 - 12.2022
- Answered phone calls and answered questions from potential customers.
- Acted as first point of contact and set appointments for prospective clients.
- Scheduled and confirmed appointments and meetings for senior management team.
- Received in-bound calls and initiated out-bound daily calls.
- Set appointments with salespeople and potential customers.
Appointment Setter-Lead Generator
Harper Real Estate
01.2020 - 10.2021
- Acted as first point of contact and set appointments for prospective clients.
- Answered phone calls and answered questions from potential customers..
- Scheduled and confirmed appointments and meetings with Realtor.
- Follow up with Clients.
Education
High School Diploma -
ROBERTO CLEMENTE COMMUNITY ACADEMY
CHICAGO, ILLINOIS USA06.2003
Skills
- Follow-up skills
- Customer Service
- Strong Work Ethic
- Appointment Setter
- Real Estate
- Software Sales
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Software
Follow up Boss
Ready mode
Vulcan 7
Tax Nitro
Batch Dialer
Highlevel
Timeline
Appointment Scheduler
TRIMLIGHT USA
06.2024 - 08.2024
Appointment Setter- Sales
FAMILY FIRST LIFE LLC.
01.2024 - 06.2024
Appointment Setter
TAX SERVICE BUREAU
02.2023 - 11.2023
Appointment Setter- In & Out Bound Cold Caller
US DIRECT HOME BUYERS
01.2022 - 12.2022
Appointment Setter-Lead Generator
Harper Real Estate
01.2020 - 10.2021
High School Diploma -
ROBERTO CLEMENTE COMMUNITY ACADEMY
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