Yazmin Garcia
Mexicali
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
Certification
Work History
Americas Benefits Analyst
Garrett Motion Mexico
- Administration of benefits for three countries: United States, Mexico, and Brazil.
- Responsible for the Americas benefit vendors payment,
USA: 20, Mexico: 7 and Brazil 3 vendors. - Administration of 401(k)
- Responsible for Benefits annual audits: 401K and Pension Plan.
- Implemented open enrollment system to streamline benefits processes for employees.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Negotiated and managed contracts with health insurance providers to secure cost-effective employee coverage.
- Coordinated and conducted employee orientations to promote understanding of coverage and options.
- Built relationships with vendors to foster quality service delivery.
- Checked employees' benefits enrollment for accuracy and inputted all data into Employee Navigator (USA).
- Delivered targeted advise on issues such as applicable employment regulations, compensation strategies, and internal systems to help companies update antiquated or ineffective approaches.
- Developed comprehensive benefits packages to improve employee satisfaction and retention.
Sr HR Services Administrator
Garrett Motion Mexico
- Provided orientation for new employees by providing information packets, reviewing company policies, explaining benefit programs and obtaining signatures for documents.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Developed lasting relationships with customers, which helped to bring in additional business opportunities.
- Responsible of Time & Attendance process.
- Hire Right process responsible
- Respond to a variety of inquiries from employees related to issues such as leave and compensation, benefits, and payroll, and troubleshoot any issues that may arise.
HRS Operation Specialist
Garrett Motion Mexico
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Developed effective improvement plans in alignment with goals and specifications.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Maintained database systems to track and analyze operational data.
Sales Representative
Organización Aduanal Martinez
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Generated new leads through networking and attending industry events.
- Negotiated contracts with clients and developed relationships with key personnel.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Customer Sales Representative
Garrett Motion Mexico
- Assisted call-in customers with questions and orders.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Resolved concerns with products or services to help with retention and drive sales.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Described product highlights and benefits to help guide purchasing decisions.
- Contacted potential customers to capitalize on sales opportunities.
- Emphasized product specifications to meet customer needs.
- Maintained and managed customer files and databases.
- Responded to customer calls and emails to answer questions about products and services.
Education
International Business -
Centro De Enseñanza Técnica Y Superior (CETYS)
Mexicali, Baja CaliforniaMBA - Human Resources Management
Centro De Enseñanza Técnica Y Superior (CETYS)
Mexicali, Baja California12.2024
Skills
- Clerical Support
- Complex Problem-Solving
- Benefits Interpretation
- Regulatory Monitoring
- Performance Improvement
- Client Interactions
- Creative Solutions
- Employee Relations
- Team Goals
- Microsoft Office Suite
- ACA Standards Knowledge
- FMLA Comprehension
- New Employee Orientation
Certification
- Green Belt Certified.
SYSTEMS
- SAP
- Oracle
- Microsoft Office: Word, Excel, Power Point, Outlook
- TRESS Revolution
- Empleo Nuevo
Languages
English
Advanced (C1)
Timeline
Americas Benefits Analyst
Garrett Motion Mexico
Sr HR Services Administrator
Garrett Motion Mexico
HRS Operation Specialist
Garrett Motion Mexico
Sales Representative
Organización Aduanal Martinez
Customer Sales Representative
Garrett Motion Mexico
International Business -
Centro De Enseñanza Técnica Y Superior (CETYS)
MBA - Human Resources Management
Centro De Enseñanza Técnica Y Superior (CETYS)
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