Yendy Zamarripa Carlos
Engineering In Business Administration
Zacatecas
Summary
Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
1
1
year of professional experience
Work History
Cashier
Ferretería Marquez
10.2022 - 01.2023
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Managed customer accounts to secure customer satisfaction and repeat business.
Cashier
Ferre Constructodo
06.2022 - 09.2022
- Answered product questions using knowledge of sales and store promotions.
- Developed and managed relationships with customers to increase customer loyalty.
- Worked with floor team and managers to meet wide range of customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bachelor of Business Administration - Business Administration
Instituto Tecnológico De Zacatecas Sur
Tlaltenango De Sánchez Román, Zacatecas, México 05.2001 -
Skills
Cash Register Operation
Customer Service
Payment Collection
Product Recommendations
Payment Processing
Attention to Detail
Time Management
Customer Complaint Resolution
Employee Management
Business Planning
Teamwork
Emotional intelligence
Responsibility
Timeline
Cashier
Ferretería Marquez
10.2022 - 01.2023
Cashier
Ferre Constructodo
06.2022 - 09.2022
Bachelor of Business Administration - Business Administration
Instituto Tecnológico De Zacatecas Sur
05.2001 -