Yenni Avellas Montano Yenni
Marine Technican
Chichuahua
Summary
Dynamic professional with a proven track record at Mc Marine, excelling in roles requiring expert vehicle operations and exceptional team collaboration. Demonstrated success in enhancing customer satisfaction and integrating technology solutions, significantly optimizing operational efficiency. Skilled in operations management and adept at fostering customer relationships, showcasing a blend of hard and soft skills tailored to meet and exceed employer expectations.
Overview
2025
2025
years of professional experience
10
10
Certifications
1
1
Language
Work History
Parts Specialist
Mc Marine
Order Management Specialist
Mc Marine
Call Center Representative
Mc Marine
Driver
Uber
Technician
Mc Marine
12.2014 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Optimized system performance thorough testing and analysis.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Optimized operational workflows by integrating cutting-edge technology solutions.
Education
Mercury University
U.S.ASkills
Vehicle operations knowledge
Certification
M-tek marine basics
Timeline
M-tek marine basics
08-2022
Mercury technical
08-2022
M-tek engine fundamentals
08-2022
M-Teo mercury diesel introduction
08-2022
Electrical system
08-2022
Cooling system
08-2022
Shop tools
08-2022
Outboard 40-50-60 maintenance
08-2022
Fuel system english
08-2021
Fuel systems
08-2020
Technician
Mc Marine
12.2014 - Current
Parts Specialist
Mc Marine
Order Management Specialist
Mc Marine
Call Center Representative
Mc Marine
Driver
Uber
Mercury University
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