Yesenia Huerta
San Ysidro, CA
Summary
Dynamic and results-driven Retail Assistant Store Manager with 3 years of experience leading high-performing teams to achieve sales targets, enhance customer satisfaction, and streamline operations. Adept at inventory management, team development, and implementing strategies that drive revenue growth. Proven ability to create a positive shopping experience and exceed KPIs in retail environments.
Overview
7
7
years of professional experience
Work History
Assistant Manager
ASICS America
San Ysidro
11.2022 - 10.2024
- Supervised daily operations including scheduling shifts, assigning duties.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Implemented quality control measures to uphold company standards.
- Designed and maintained store layouts and window displays to reflect brand standards and enhance customer experience.
Assistant Manager
DKNY
San Ysidro
02.2021 - 11.2022
- Supported the store manager in day-to-day operations, including staff scheduling and performance evaluations.
- Analyzed sales trends and developed action plans to exceed monthly and quarterly revenue goals.
- Assisted in the recruitment and onboarding of new employees.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Supervised floor sets and seasonal transitions to ensure efficient workflow and timely completion.
- Executed daily merchandising tasks, including restocking, signage updates, and maintaining visual standards.
- Delivered excellent customer service by offering styling advice and product knowledge.
Supervisor
ASICS America
San Ysidro
11.2017 - 02.2021
- Supervised associates during shifts, delegating tasks to meet operational goals efficiently.
- Supported staff with daily activities, including cash handling, customer interactions, and merchandising.
- Increased sales and KPIs through effective upselling techniques and promotion execution.
- Maintained compliance with company policies and ensured a safe and clean store environment.
Education
Associate of Arts -
San Diego City College
San DiegoSkills
- Team Leadership & Development
- Inventory & Stock Management
- Sales Analysis & Forecasting
- Customer Service Excellence
- Visual Merchandising
- Conflict Resolution
- Loss Prevention
Timeline
Assistant Manager
ASICS America
11.2022 - 10.2024
Assistant Manager
DKNY
02.2021 - 11.2022
Supervisor
ASICS America
11.2017 - 02.2021
Associate of Arts -
San Diego City College