YESENIA CAROLINA GUERERRO CABRERA
CHIHUAHUA
Summary
Driven by a strong work ethic and exceptional customer service skills, I excelled in roles at Caja Popular Mexicana and other institutions, enhancing cash management and fostering customer relations. My leadership at VIVA VALE SA DE CV improved branch operations, demonstrating my ability to blend professional courtesy with effective financial management.
Overview
3
3
years of professional experience
Work History
EJECUTIVA DE CAJAS
CAJA POPULAR MEXICANA
01.2024 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
AUXILIAR DE CAJA
LEVIC SA DE CV
01.2023 - 12.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
EJECUTIVA DE BANCO
VIVA VALE SA DE CV
09.2021 - 12.2022
- Supervised branch operations and made continuous improvements in each area.
- Provided direction and leadership to all employees to maximize productivity and bottom-line profitability.
- Represented bank at community events to establish strong ties and promote business.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
Education
Tecnico En Contabilidad - Contabilidad
CBTIS 36
Monclova, Coahuila, Mexico07.2015
Skills
- Exceptional customer service
- Strong Work Ethic
- Professionalism and Courtesy
- Excellent time management skills
- Cash handling and management
- Conflict resolution techniques
leer y pintar con acuarela
Me encanta la pintura, me relaja mucho plasmar mis sentimientos y leer me gusta porque eleva mi imaginacion.
Timeline
EJECUTIVA DE CAJAS
CAJA POPULAR MEXICANA
01.2024 - Current
AUXILIAR DE CAJA
LEVIC SA DE CV
01.2023 - 12.2023
EJECUTIVA DE BANCO
VIVA VALE SA DE CV
09.2021 - 12.2022
Tecnico En Contabilidad - Contabilidad
CBTIS 36
Similar Profiles
Michell ArayaMichell Araya
Customer Service Representative at Caja Costarricense Del Seguro SocialCustomer Service Representative at Caja Costarricense Del Seguro Social
Viviana Lucia Frias TorresViviana Lucia Frias Torres
Ejecutivo Administrativo at Caja De Compensacion Los AndesEjecutivo Administrativo at Caja De Compensacion Los Andes
Maria Victoria ZagariMaria Victoria Zagari
Asistente Administrativa at Caja de Retiros, Jubilaciones y pensiones de la PFAAsistente Administrativa at Caja de Retiros, Jubilaciones y pensiones de la PFA