Yhonny José Avila Trujillo

• Troubleshot complex multi-vendor network service provider issues.
• Integrated data, voice and video networks for use in multi-site installations.
• Assisted with implementation and support of network monitoring tools.
• Performed troubleshooting for Cisco and packet analysis.
• Troubleshot routers, layer 2 and 3 switches.
• Knowledge of routing and switching protocols
• Project planning according to the needs of the company.
• Attention to requests from different internal areas.
• Monthly KPIs management.

• Performed day-to-day LAN and WLAN administration, maintenance and support.
• Configured networks for smooth, reliable operation to meet customer processes and objectives.
• Maintained network hardware and software and monitored network to support network availability to end users.
• Assisted field staff on troubleshooting issues and and check communication whit the technology.
• Identified and immediately resolved issues with network devices.
• Monitored networks and network devices to resolve technical problems quickly.
• Worked flexible hours across night, weekend and holiday shifts.
• Increased customer satisfaction by resolving issues.
• Monitored company inventory to keep stock levels and databases updated for the customer.
• Improved operations through consistent hard work and dedication.
• Created plans and communicated deadlines to complete projects on time.

• Reviewed maintenance program for efficiency accuracy and timeliness, and provided feedback for improvement to company leadership.
• Provided safety education and technical training to maintenance crew and establish in accordance with quality policy.
• Monitored priorities and liaised between maintenance team and the customer, delegating tasks to complete on time.
• Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
• Managed maintenance team of 10 employees and coordinated attention of incidences schedule according to priority level.
• Supervised employee performance, preventive maintenance and safety.
• Delegated tasks to carefully selected employees in alignment with resource management goals.
• Contributed to development, implementation and execution of maintenance programs.

Give support, maintenance, design, implementation and integration of our different technology solutions, in civil and technological security field. Next, some of my activities:

-Configuration radios Cambium Networks Serie PTP 650/670, ePMP Force 180/190/200, ePMP 1000 and ePMP 2000.
-Configuration of switches layer 3 model HPE 5500 and 5900 as core switch using irf technology or distribution switch of different platform
-Configuration of switches layer 2 model HP Serie 1900.
-Configuration SNMP protocol version 2c and 3, to monitor all network devices.
-Execution of spectrum analysis with equipment Cambium Network.
-Keep and manage change controls of network platform.
-Supervision of field personal
-Customer service in provide technical support remotely and on-site to small, medium, and large companies
-Installation networking devices in Racks and cabinets. Wiring installation and reorganization
-Planification and execution maintenance windows in business and after hours as part of the Project.

• Initiated and managed network test facilities to verify network hardness and resilience.
• Provided network support services for devices such as hubs, bridges, routers and other hardware.
• Escalated emergency technical issues beyond knowledge to maintain optimum up-time.
• Assisted with implementation and support of network monitoring tools.
• Deployed different Technological Solutions Cisco
• Customer service in provide technical support remotely and on-site to small, medium, and large companies
• Configured and deployed Cisco Routers, Switches, Access Points and Cisco Meraki (MX, MS and MR)
• Planned and executed upgrade to network equipment.
• Knowledge of next protocols: RIP, OSPF, EIGRP, BGP, VRF, MPLS, VTP, SNMP, QoS (basic), STP, LACP, PAGP, 802.1x, NAT, ACL.
• Installed networking devices in Racks and cabinets. Wiring installation and reorganization
• Planned and executed maintenance windows in business and after hours as part of the Project.

Keep the Telecommunication platform operational, stable, and update through the design, assessment, support, implementation, optimization and administration from solutions develop for that purpose, with the objective of contribute with operational continuity of the business.

• Network´s Knowledge and experience LAN/WLAN/WAN.
• Network equipment management and Telecommunication Services.
• Configured and deployed Cisco Routers, Switches and Access Points.
• Configured Cisco WLC (Wireless LAN Controller) and Cisco ACS (Secure Access Control).
• Learned new skills and applied to daily tasks to improve efficiency and productivity.

Firts Project:

Technological update of wireless antennas: AIR- AP1231G-A-K9, AIR-AP1232AG-A-K9 and AIR-AP1242G-A-K9 that are working in the locality the agency Los Ruices of Beer and Malt from Empresas Polar

Description: Collection of information on the coverage of the WLAN network in different locations of Polar Companies, carrying out evaluation of the coverage plans at RF level, obtaining the signal quality in the productive areas and weak points, of which carried out access points redistribution for optimize signal levels and data transmission.

Second Project:

Designing of an authentication system wireless devices to access the network of the Business Center Empresas Polar.

Description: Design of an authentication system, supported by the use of the IEEE 802.1x standard using the EAP-TLS authentication protocol (based on the use of digital certificates). Configuration from the WLC (Cisco Wireless LAN Controller) and the ACS (Cisco Access Control Server) to create compatibility with the IEEE 802.1x authentication standard using EAP-TLS in the access, identification and authorization policies of the end user.