YOALI RENTERIA

• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Created plans and communicated deadlines to complete projects on time.
• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Increased customer satisfaction by resolving issues.
• Conducted research, gathered information from multiple sources and presented results.
• Exceeded goals through effective task prioritization and great work ethic.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Actively listened to customers' requests, confirming full understanding before addressing concerns.
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
• Carried out day-to-day duties accurately and efficiently.
• Resolved problems, improved operations and provided exceptional service.

- Preform 150 - 200 daily calls for employment verifications

• Acquired over 10 new customers in 2014
• Completed documentation for product and service sales
• Greeted store customers promptly and responded to questions with knowledgeable service
• Cold-called prospective customers to build relationship
• Maintained productive relationships with existing customers through exceptional follow-up after sales
• Updated database with customer and sales information
• Kept showroom professional and neat at all times
• Established new customer accounts
• Informed management of special sales and service issues.