YOHANN ALBERTO MORENO CRUZ
Chetumal, Quintana Roo
Summary
Proven sales professional with a track record of enhancing customer satisfaction and boosting sales at FERRETERIA JAVI. Excelled in customer needs assessment and verbal communication, driving significant improvements in sales floor dynamics. Demonstrated expertise in inventory control and teamwork, contributing to a collaborative and results-driven environment.
Overview
1
1
year of professional experience
Work History
ASESOR DE VENTAS
FERRETERIA JAVI
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
VENTAS DE ANTOJITOS
LAS EMPANADAS DE LA FAMILIA HERNANDEZ
03.2023 - 07.2024
Education
TECNICO - PROGRAMACION
CETMAR NO 10
Chetumal, Quintana Roo, Mexico06.2020
Skills
- Customer Needs Assessment
- Order Processing
- Product Sales
- Inventory Control
- Promotional support
- Teamwork and Collaboration
- Verbal/written communication
Timeline
VENTAS DE ANTOJITOS
LAS EMPANADAS DE LA FAMILIA HERNANDEZ
03.2023 - 07.2024
ASESOR DE VENTAS
FERRETERIA JAVI
TECNICO - PROGRAMACION
CETMAR NO 10
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