Yusuf Said Demircan
Apodaca,NLE
Summary
Industrious Factory Manager with expertise in inventory management, production management and business development. Hardworking and punctual leader bringing hands-on experience overseeing facility activities and coordinating with sales and business development department to fulfill market demands. Proficient in SAP paired with outstanding communication and time management abilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Factory Manager
Marmoles Y Tejas MTM - Marble Systems
Apodaca, Nuevo León, Mexico
02.2024 - Current
- Enhanced factory efficiency by implementing lean manufacturing principles and optimizing production processes.
- Trained and developed staff members, enhancing overall workforce competency and productivity levels.
- Conducted root cause analyses of production issues to identify areas requiring corrective action or continuous improvement efforts.
- Coordinated with suppliers to ensure timely delivery of raw materials, reducing lead times for production orders.
- Facilitated open communication between all factory departments, leading to increased collaboration and more efficient problemsolving.
- Communicated factory operational needs, objectives and performance standards with senior management and earned full upper management support.
- Created and delivered manufacturing labor cost and price input for customer quote reviews.
- Collaborated with sales and marketing teams to align production goals with market demands, increasing revenue potential.
- Managed budgets and resources effectively, ensuring optimal utilization of financial assets within the facility.
- Implemented quality assurance measures that resulted in consistently meeting or exceeding customer expectations.
- Delivered factory-level communications and tactical direction and drove achievement of quality, delivery, productivity and financial performance goals and objectives.
- Achieved on-time delivery of products by closely monitoring production schedules and coordinating with various departments.
Office Manager
Marmoles Y Tejas MTM - Marble Systems
Apodaca, Nuevo León, Mexico
05.2023 - 02.2024
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Developed systems and procedures to improve operational quality and team efficiency.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Logistics & Customer Service Manager
Marmoles Y Tejas MTM - Marble Systems
Apodaca, Nuevo León, Mexico
01.2023 - 05.2023
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
Protocol Officer
Ministry Of Interior Of The Republic Of Turkey
Istanbul Turkey
05.2019 - 10.2021
- Contributed to the development of strategic plans through thorough analysis of current trends in international diplomacy and protocol management.
Manager
Yakamoz Cleaning Services
Samsun Turkey
03.2016 - 04.2019
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
Translator
Dizigold.com
Kocaeli, Turkey (Remote)
02.2014 - 01.2016
- Translated documents from English to Turkish.
- Reviewed final works to spot and correct errors in punctuation, grammar, and translation.
- Applied cultural understanding to discern specific meanings beyond literal written words.
- Managed multiple projects simultaneously while maintaining strict deadlines and attention to detail.
Education
Bachelor of Science - Business Administration
Anadolu University
Eskisehir Turkey01.2019
Bachelor of Science - Public Relations, Advertising, And Applied Communication
Kocaeli University
Kocaeli Turkey01.2017
Skills
- Waste Minimization
- Operations Management
- Production Problem Resolution
- Production Planning
- Cost Reduction
- Lean Manufacturing
- Critical Thinking
- English fluency
Certification
TOEFL 87
Languages
Turkish
Bilingual or Proficient (C2)
English
Advanced (C1)
Spanish
Intermediate (B1)
Timeline
Factory Manager
Marmoles Y Tejas MTM - Marble Systems
02.2024 - Current
Office Manager
Marmoles Y Tejas MTM - Marble Systems
05.2023 - 02.2024
Logistics & Customer Service Manager
Marmoles Y Tejas MTM - Marble Systems
01.2023 - 05.2023
Protocol Officer
Ministry Of Interior Of The Republic Of Turkey
05.2019 - 10.2021
Manager
Yakamoz Cleaning Services
03.2016 - 04.2019
Translator
Dizigold.com
02.2014 - 01.2016
Bachelor of Science - Business Administration
Anadolu University
Bachelor of Science - Public Relations, Advertising, And Applied Communication
Kocaeli University