YVES ALARII AGUIRRE VARGAS
Final Mile Specialist / Track And Trace
Guadalajara
Summary
Dynamic logistics professional with a proven track record at Valley Company, excelling in customer relations and expert problem-solving. Successfully restructured service processes, enhancing response times and boosting customer satisfaction. Skilled in shipping coordination and adept at managing high-stress situations, ensuring timely deliveries and fostering strong professional relationships.
Overview
3
3
Languages
Work History
Final Mile Specialists
Valley Company
- Followed all company policies and procedures to deliver quality work.
- Expert in locating lost freight through detailed dock checks and shipment tracking.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Restructured customer service process, ensuring quicker response times.
- Collaborated with team members to coordinate deliveries, resulting in seamless handoffs between drivers.
- Handle high-volume incoming phone calls and emails
- Ability to effectively communicate in a business environment in English and Spanish
- Resolved customer complaints professionally, demonstrating empathy while finding solutions that met their expectations.
Education
High School Diploma -
Universidad Latina De América
Morelia, MichoacánEnglish Translator -
The University of Texas At San Antonio
05.2001 -
Master of Arts - Design
Universidad De Guadalajara
Guadalajara, JaliscoBasic Japanese Translation - Language Interpretation And Translation
Intercultural Institute of Japan
12.2024
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Transportation regulations
- TMS
- Carrier management
- Warehouse management
- Logistics analysis
- Shipping coordination
- BOL and POD management
- Microsoft Office
Timeline
English Translator -
The University of Texas At San Antonio
05.2001 -
Master of Arts - Design
Universidad De Guadalajara
Basic Japanese Translation - Language Interpretation And Translation
Intercultural Institute of Japan
Final Mile Specialists
Valley Company
High School Diploma -
Universidad Latina De América
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