Zaira Michelle Chávez Valdivia
Tijuana
Summary
Administrative Support practiced at addressing all facets of business office needs, including file and document management, inventory allocation and technical training. Proficient in maintaining stringent financial controls and timelines. Offering diplomatic and professional communication, strong time management and multitasking expertise.
Overview
5
5
years of professional experience
Work History
Cook Manager
19/87 Empanadas
Tijuana
09.2014 - 02.2020
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Planned menus complying with established health guidelines and budget limitations.
- Prepared and served nutritious meals each day.
- Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen.
Call Center Representative
TELVISTA
Tijuana
06.2018 - 07.2018
- Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Logged call information and solutions provided into a database.
Cook
TATAMI- Parrilla Japonesa
Tijuana
08.2016 - 11.2016
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Ordered and received products and supplies to stock kitchen areas.
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Customer Service Representative
Amerika Link
Tijuana
04.2015 - 08.2016
- Responded to customer requests for products, services and company information.
- Personal documents review.
- Email review.
- Record of payments made by customers.
General Manager
Chalita- Cocina Mexicana
Tijuana
09.2015 - 12.2015
- Employee reviews.
- Enhanced operational success through effective staffing, adherence to safety regulations and well-timed customer service.
- Cashier.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Education
Elementary -
Centro Escolar Nuevo Continente
Tijuana, BC08.2007
Junior High -
José Vasconcelos #1
Tijuana, BC08.2010
High School -
COBACH- Colegio De Bachilleres Del Estado De BC
Tijuana, BC08.2013
University - Food And Nutrition
IGN- Instituto Superior De Gastronomía Y Nutrición
Tijuana, BCSkills
- Customer service
- MS Office
- Project organization
- Organization
- Team building
- Menu planning
- Inspection skills
Additional Information
- Languages:
- Spanish: Native.
- English: 80% spoken and Written.
Timeline
Call Center Representative
TELVISTA
06.2018 - 07.2018
Cook
TATAMI- Parrilla Japonesa
08.2016 - 11.2016
General Manager
Chalita- Cocina Mexicana
09.2015 - 12.2015
Customer Service Representative
Amerika Link
04.2015 - 08.2016
Cook Manager
19/87 Empanadas
09.2014 - 02.2020
Elementary -
Centro Escolar Nuevo Continente
Junior High -
José Vasconcelos #1
High School -
COBACH- Colegio De Bachilleres Del Estado De BC
University - Food And Nutrition
IGN- Instituto Superior De Gastronomía Y Nutrición
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