Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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ZAYRA QUIROZ ENCINAS

ZAYRA QUIROZ ENCINAS

Summary

Dedicated Accounting Analyst with a proven track record in financial analysis and reporting. Proficient in data interpretation and financial modeling. Strong analytical and problem-solving skills, with a keen eye for detail. Adept at optimizing financial processes and ensuring compliance with industry standards. Looking to contribute expertise to a finance team in pursuit of efficiency and strategic financial management.

Overview

4
4
years of professional experience
1
1
Certification

Work History

ACCOUNTING ANALYST

GRUPO MEXICO
11.2021 - Current
  • Carry out bank reconciliations corresponding to the accounts of Asarco, verifying the movements registered in the bank accounts and the information on the system (SAP).
  • Reconciled accounts and resolved both internal variances and discrepancies in external documentation.
  • Maintained up-to-date knowledge of accounting regulations, industry standards, and best practices through continuous professional development activities.
  • Enhanced financial accuracy by conducting thorough analysis and reconciliation of accounts.
  • Optimized working capital management by monitoring accounts receivable and payable levels, enabling prompt actions when needed.
  • Help enhancing cash flow management by monitoring daily bank balances to Treasury department .

SERVICE DESK ANALYST

GRUPO MEXICO
03.2021 - 11.2021
  • Engaged in user support interactions via telephone, chat and email platforms.
  • Served as the primary point of contact for all IT-related queries within the organization, directing users to appropriate resources when necessary.
  • Entered service tickets into incident tracking system to facilitate faster problem identification and resolution.
  • SAP knowledge
  • Follow up with suppliers
  • Customer service to 3 countries (USA, Mexico and Peru)
  • Addressed user customer service concerns and decided when to escalate problems to specialist team members.

Service Desk Intern

GRUPO MEXICO
08.2020 - 12.2020
  • Supporting with reports to verify compliance with the service levels agreed with the business units.
  • Maintained detailed documentation of incidents and resolutions.

INTERNSHIP SIGMA ALIMENTOS

Sigma Alimentos
02.2020 - 08.2020
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Collaborated with hiring managers to identify talent needs and develop effective job descriptions.
  • Reduced time-to-fill for open positions by implementing targeted recruitment strategies.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
  • Responded to inquiries by answering telephone calls, in-person questions and emails.
  • Maintained office supplies, distributed mail and processed invoices for payment.

Education

Bachelor of Science - Business Administration

Universidad TecMilenio
Hermosillo, Sonora, Mexico
06.2021

Skills

  • Bank Reconciliation
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking
  • Data Analysis
  • Skilled in Microsoft Office software
  • Accounts analysis
  • Cash control
  • Teamwork and Collaboration

Certification

  • Tax Law
  • International Business Management
  • Digital Marketing
  • Mind Maping
  • C1 English Certified by International English Test
  • International Business I by University of New Mexico.


Languages

SPANISH
Bilingual or Proficient (C2)
ENGLISH
Advanced (C1)

Timeline

ACCOUNTING ANALYST

GRUPO MEXICO
11.2021 - Current

SERVICE DESK ANALYST

GRUPO MEXICO
03.2021 - 11.2021

Service Desk Intern

GRUPO MEXICO
08.2020 - 12.2020

INTERNSHIP SIGMA ALIMENTOS

Sigma Alimentos
02.2020 - 08.2020

Bachelor of Science - Business Administration

Universidad TecMilenio

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