Zhiria Burgos

• Greeted guests in with friendliness and professionalism.
• Worked closely with manager to provide effective assistance for specific aspects of business operation.
• Answered incoming calls, processed requests and relayed messages to appropriate personnel.
• Assisted manager in all aspects of business operations.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Greeted customers and helped with product questions, selections and purchases.
• Helped customers complete purchases, locate items and join reward programs.
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
• Maintained clean sales floor and straightened and faced merchandise.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Answered questions about store policies and addressed customer concerns.
• Informed customers of current store promotions to encourage additional sales purchases.
• Folded and arranged merchandise in attractive displays to drive sales.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Spoke to customers in native language to increase loyalty and establish relationships.
• Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
• Used POS system to process sales, returns, online orders and gift card activations.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Seasonal job

• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
• Answered questions about store policies and addressed customer concerns.
• Maintained clean sales floor and straightened and faced merchandise.
• Greeted customers and helped with product questions, selections and purchases.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Connected with customers to support positive transaction experiences and address service concerns.
• Verified accuracy of online order pickups, reducing dissatisfied service metrics and supporting return patronage.
• Increased sales by offering advice on purchases and promoting additional products.
• Worked closely with shift manager to solve problems and handle customer concerns.